please help 😞

possible to get lost items in the mailbox back? I sent a mount and 2 cosmetics from my gold to silver account not knowing the mailbox is not cross server. So are they just gone forever? big sad 😞 

try playing your other gold account (the one with the silver account you use to sent the mount and cosmetics) up until you can check the mailbox. I think you can access mailbox if youve beaten celadon gym. 

what about the upcoming server merge? will the items from gold mailbox go to my silver mailbox? as a merged server mailbox?

 

1 hour ago, Liybiy said:

what about the upcoming server merge? will the items from gold mailbox go to my silver mailbox? as a merged server mailbox?

 

i have no idea, just try what i said in my post. its not even that hard to do it.

Hello @Liybiy.

Please accept my apology for not providing assistance when you needed. It seems the thread got lost amongst the others and we missed it.

I noticed you managed to get your items onto the intended account. Since the issue is solved, I will go ahead and lock the thread.

Please use the Resolution Center again if you need help. We will try our best to provide assistance in a timely manner.

Take care.