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in game item bought mistakenly


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13 minutes ago, Paulpinak said:

Hi, I was wanted to buy 700 Super repels, instead bought 700 super potions by mistake, can this be reverted?

none of the items bought are used.

Please help.

in game id: Paulpinak

Screenshot_175.jpg

Hiya @Paulpinak

 

So sorry to hear about your situation here.

I have forwarded your request. We appreciate your patience regarding this.

 

Have a great weekend ahead,

Fusionflair

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  • 2 weeks later...

 

On 3/29/2024 at 8:12 PM, Fusionflair said:

Hiya @Paulpinak

 

So sorry to hear about your situation here.

I have forwarded your request. We appreciate your patience regarding this.

 

Have a great weekend ahead,

Fusionflair

 

Hi any update on this topic?

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  • 1 month later...
  • Administrator
On 3/29/2024 at 11:26 PM, Paulpinak said:

Hi, I was wanted to buy 700 Super repels, instead bought 700 super potions by mistake, can this be reverted?

none of the items bought are used.

Please help.

in game id: Paulpinak

Screenshot_175.jpg

 

Hello there @Paulpinak

 

Thanks for the patience, and sorry for the time taken to deal with this. Unfortunately, it took quite a bit of time to gather all the logs necessary, and we are also having a staff shortage which makes us deal with things slower than normal.

 

Any way, I have removed 700 Super Potions from your account and refunded you 490.000 Pokedollars.

 

Wish you a wonderful day and week.

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Please do not contact staff members for private support

Share your questions on the forums as they could be useful to others

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