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refund z crystal bought by mistake


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Hello there,

 

Not sure if this can be refund, but i just realized that i accidently bought a Z crystal that i already had..

Could i get removed from 1 Waterium Z and refund the pve coins used to buy it ?

 

Greetings 🙂

 

Ig Name: Charmandelaa

Server: Silver

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Hello there! Your request is being processed and has been forwarded to the appropriate Staff member. Thank you in advance for your patience. Have a great day!

 

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  • 1 month later...

Hello again! I apologize for the long wait time for your request to be processed. Rest assured, your request has not been lost or forgotten in the midst of other requests. This will be handled as soon as an appropriate Staff member becomes available. Until then, thank you for your continued patience. Have a wonderful day!

 

- Codexed

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On 7/31/2024 at 7:00 PM, Charmandelaa said:

Hey
i permit myself to bump this thread as i didn't have no news on topic and did not been refund yet. 😅

 

-Zel
 

 

Hello there. I sincerely apologize for the time it took to handle your request. We have received a large number of requests recently, which, combined with our current workload and the fact that it is summer (so people are less active), delayed our response to your case.

 

Moving forward, I have removed the Waterium Z and refunded you 75 PVE Coins.

Have a wonderful day and, once again, thank you for your patience.

 

 

  • Checked/Done 1

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Please do not contact staff members for private support

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