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Pvp coins en servidor erroneo


Kevin1234

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Buen día señores de PRO

Quedé top la pasada temporada en gold, pero en medio de la temporada me traslade a silver, al finalizar la temporada toda las monedas pvp se cargaron a gold donde mi pj no tiene ni una sola medalla. 

Quisiera que por favor me pasen esas monedas a mi pj principal que está en silver en estos momentos.

Muchas gracias y quedó muy agradecido 

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  • 2 weeks later...

Hello there! Firstly, I apologize for the delayed response to your thread.

 

I have forwarded your request to the appropriate Staff team, and I will update you as soon as I have more information on this.

 

Thank you for your patience. Have a wonderful day!

 

- Codexed

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On 9/3/2024 at 11:03 PM, Kevin1234 said:

Good morning gentlemen of PRO

I was top last season in gold, but in the middle of the season I moved to silver, at the end of the season all the pvp coins were loaded to gold where my character does not have a single medal. 

I would like you to please pass those coins to my main character who is currently on silver.

Thank you very much and I was very grateful. 

 

Hello there.

 

Sorry for the delayed response. We are currently experiencing a staff shortage, which affects the time needed to handle moderation cases due to the really high workload.

I have removed the PVP Coins from your 0 hours server and moved them to your main. Please, be more careful with server transfer the next time!

With this said I wish you a wonderful day and I will proceed in locking the thread.

 

- Keita/Shinohara

 

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Please do not contact staff members for private support

Share your questions on the forums as they could be useful to others

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