Modonmitrya Posted September 11 Share Posted September 11 Always it's showing incorrect username and password Link to comment Share on other sites More sharing options...
Codexed Posted September 12 Share Posted September 12 Hello there! I apologize for the inconvenience. You can reset your password using this link: Forgot Password Link. This will effectively send you an email to the email address that you registered with for PRO to reset your password. Whenever convenient, please let me know if this fixes your issue. I look forward to your reply! - Codexed Link to comment Share on other sites More sharing options...
Modonmitrya Posted September 12 Author Share Posted September 12 I already did that but still can't able to log in Link to comment Share on other sites More sharing options...
Codexed Posted September 12 Share Posted September 12 2 hours ago, Modonmitrya said: I already did that but still can't able to log in Hey there. Were you able to receive the email that it sent you in order to reset your password and successfully reset it at least? Looking forward to your reply! - Codexed Link to comment Share on other sites More sharing options...
Modonmitrya Posted September 13 Author Share Posted September 13 Yes Link to comment Share on other sites More sharing options...
Codexed Posted September 13 Share Posted September 13 2 hours ago, Modonmitrya said: Yes Great to hear! I checked your account, and I see that you were able to login to the game. Since that is the case, are you able to login to the dashboard now? Your username and password should be the same as the ones you use to login to the game with. Looking forward to your reply! - Codexed Link to comment Share on other sites More sharing options...
Modonmitrya Posted September 14 Author Share Posted September 14 No , still not able to log in to dashboard Link to comment Share on other sites More sharing options...
Codexed Posted September 15 Share Posted September 15 On 9/14/2024 at 11:59 AM, Modonmitrya said: No , still not able to log in to dashboard Hey again! I apologize for the continued inconvenience. I went ahead and forwarded this issue to our Dev team, and they made a fix that should solve your issue. Whenever convenient, could you please try to login to the PRO Dashboard again and see what the result is? Thank you, and looking forward to your reply! - Codexed Link to comment Share on other sites More sharing options...
Modonmitrya Posted September 16 Author Share Posted September 16 Problem is still there Link to comment Share on other sites More sharing options...
Developer Shaolan Posted September 16 Developer Share Posted September 16 Hey @Modonmitrya I've added some debugging to help us figure this out. Please try it again. Link to comment Share on other sites More sharing options...
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