constant crashing

[Shachar1bo]

game constantly crashes and has booted me out of two battles at this point, muted game sounds before logging in and no help.

[Fusionflair]

13 hours ago, Shachar1bo said:

game constantly crashes and has booted me out of two battles at this point, muted game sounds before logging in and no help.

Hey there @Shachar1bo,

 

Could you share any screenshots or videos around the issue so we can help investigate what's exactly happening and try and look for a fix? If you could also share things around your PC specs, that'd be helpful too. 
As soon as you do, I will be forwarding this to our developers.

 

Hoping to hear back.

 

Have a great day,

Fusionflair

[Shachar1bo]

14 hours ago, Fusionflair said:

Hey there @Shachar1bo,

 

Could you share any screenshots or videos around the issue so we can help investigate what's exactly happening and try and look for a fix? If you could also share things around your PC specs, that'd be helpful too. 
As soon as you do, I will be forwarding this to our developers.

 

Hoping to hear back.

 

Have a great day,

Fusionflair

hi, thank you for responding, I currently only have a picture of "PROclient.exe is not responding" on my phone, my specs are RTX 5090, Ryzen 7 9800x3d , 48gb cl28-36-36-96 6000mhz trident z5 royal neo on 1 stick. no OC, just stock specs currently, basic IPS screen. this issue is recurring from before i got this new system.