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Goo day @Logis

 

I apologize for this issue. I have a couple questions regarding this issue:

  • What account is this referring to? According to our database, you have not yet caught Cresselia.
  • Are you referring to a Cresselia that you have previously caught or are you referring to encountering the Cresselia at the end of the quest?
  • What is the progress of your Cresselia quest?
  • What steps have you performed to try resolve the issue (I noticed you mentioned speaking with Nikola)?

I look forward to your response.

 

Regards,

Bitterblade 

Good day @Logis

 

Can you provide the following screenshots

  • What Sailor Darlow in Canalave City says to you when you try to go to Full Moon Island.
  • The text that appears when interacting with the television

Also can you check if you have already beaten the four enraged Pokemon.

  • Gengar (Mt. Coronet 4F)
  • Mismagius (Acuity Lakefront)
  • Spiritomb (Pastoria City)
  • Sableye (Canalave Library)

Be advised, interaction with this Pokemon (if not defeated) will trigger a battle. I recommend coming prepared with a team able to take the Pokemon on just in case. If these Pokemon have already been defeated then I would check for the sleeping Pokemon (requiring a Pokemon with the move Wake-Up Slap or Uproar). These Pokemon can be found in the following locations:

  • Clefable (Sunyshore City)
  • Dragonite (Celestic Ruins)
  • Geninja (Twinleaf Town)
  • Chansey (Hearthome City)

Finally, if the quest information would be helpful it can be found here. Also a full guide to this quest can be found here.

 

I look forward to your response.

 

Regards,

Bitterblade

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