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Hello Admin Team,

 

I hope you’re doing well. I recently won a giveaway from my guild and received a Coin Capsule through the in-game mail system. However, I accidentally pressed the “Delete” button on the mail before claiming the item, so the Coin Capsule was lost.

 

Could you please help me recover the Coin Capsule?

Here are the details:

 

Sender: Shar0n

 

Mail Title: Give aways

 

Reward: 1 Coin Capsule

 

Server: gold

 

Username: Vuxuan012345

 

 

Thank you very much for your time and assistance. I truly appreciate your help!

 

Best regards !

IMG_20251208_121140.jpg.7a45ce07750611142f70291d81e27e84.jpg

Edited by Vuxuan0123
  • 1 month later...

Hey there, apologies for the delayed response. I'll forward your request now.

  • 3 months later...

Good day @Vuxuan0123

 

Firstly, apologies for the delay in response. I will be taking over this thread now.

 

Unfortunately, we are unable to restore this item as it was claimed prior to mail deletion.

 

I know this is not the answer you were hoping for and for that I apologize.

 

If you have any further questions or concerns, do not hesitate to reach out.

 

Regards,

Bitterblade

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