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loss of captured data

Angeldumunzet
in General Support

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HI!
I have a problem with the capture register in dex. keldeo, hoopa, tornadus and shaymin appear without a capture record, even though I have these pokemon.
My problem more specifically is that I couldn't teach Secret Sword to Keldeo because of this registration problem.

Captura de pantalla 2026-03-03 064225.png

Hello @Angeldumunzet!

 

First Apologies for the delay in answer! And Apologies for your issue. 

 

As we spoke in-game and your issue got resolved!

 

A fix has been applied to everyone who cant learn Secret Sword to Keldeo due to a data deletion issue.

 

You will now be able to learn the move with the data issue. 

 

Once again thanks for your time spend ingame helping about the fix, gladly appreciated!

 

I wish you a wonderful day and have a amazing time playing PRO, Good Luck for your Valentine event! 

 

Very Respectfully,

 

Zarachi 

    • Like 1
    • 3 months later...

    Hello @Angeldumunzet!

     

    Apologies for the delay in the answer. 

     

    But I'm here to tell you a good new! 

     

    If you still encounter pokedex legendaries bug issue, you will now be able to get their caught data back by speaking to the PC in one of the professor lab of his region (Oak, Elm, Birch, Rowan) 

     

    Once again Apologies for the issue and let me know if it resolved.

     

    Very Respectfully,

     

    Zarachi 

    • Like 1

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