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complaint regarding system errors

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I've been playing the game non-stop for almost several days now, maybe every single day without fail. I could even spend a whole day just trying to catch a single Treecko and still not succeed. Now I'm trying to play again and I'm banned.

Hey,

 

The ban you received was only temporarily and was performed by an automated system that safe-guards against speed hacking, and is not considered as an escalating mark concerning your standing in PRO

 

I'm really sorry you had to deal with this! Unfortunately, there are many unusual false positives where this happens to users who are in fact not cheating, but who are nonetheless erroneously caught by the automated anti-cheat system. The devs are aware of occasional false positives and they are constantly trying to make the system more accurate! Please disregard as best you can any of these temporary bans.

 

I'll go ahead and close your thread now, and I wish you won't have to deal with any more of these,

Ayroo

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