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Unable to log into silver server through my wifi (only silver server)

Dextrax
in Resolved General Support

Featured Replies

hello team,

i am unable to log into silver server when connected to my home wifi. I am able to log into gold server though.

I have tried all basic trouble shooting methods like restarting PRO client, Restarting my PC and everything. This issue happens only when im connected to wifi and logging into silver server. This affects even when im using my phone to play.

Kindly check on this and let me know what to do.

Hiya there,

 

Can you please see if you can block your firewall on your PC or have an active VPN while logging into the game and check if it works for ya? 

image.gif.4659ccad55390ba490df6abd38f1be2b.gif

General Support / Bug Resolution / General Complaint / Report Center / Discipline Appeals

Have a question, or facing an issue with something in the game?

->Make a thread to reach out to us in the correct subforum.

 

Please do not contact us for private support.

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  • Author

Hi, the problem is fixed without any intervention from my side now.

I still do not know why it was only affecting silver server earlier.

anyways, thanks for the help.

No problem. Hope you have a good time playing now.

Will lock this thread as resolved for now, feel free to reach out in the future if you need help.

 

Take care,

Fusionflair

image.gif.4659ccad55390ba490df6abd38f1be2b.gif

General Support / Bug Resolution / General Complaint / Report Center / Discipline Appeals

Have a question, or facing an issue with something in the game?

->Make a thread to reach out to us in the correct subforum.

 

Please do not contact us for private support.

Know that, sharing your questions in forums can be useful to other players.

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