Hello,

 

I want to report that i have a greninja but it seems, it didn't registered in my pokedex as owned. Please fix this

 

thank you

Hi,

 

I need help with this bug, i have greninja but it seems it doesnt registered as owner or evolved in dex. Please fix it

 

Thank you

Hi,

 

I need help with this bug, i have greninja but it seems it doesnt registered as owned or evolved in dex. Please fix it

 

Thank you

Edited May 14May 14 by Blackrpg

Hello @Blackrpg!

 

First Apologies for the issue you are experiencing.

 

Unfortunately due to a issue with pokedex seen data getting removed, you encountered this problem.

 

But sorry to tell you that we dont offer this service to restore a lose seen data, you will have to catch a new Froakie and evolving it back to get the seen data again.

 

Here is the current spawn where you can get Froakie: 

 

-Eumi Island theme Park 3.

 

To be able to access this island, you will require to be done with Manaphy quest which can be found in Lilycove City in Hoenn, more informations can be found there !

 

If you are done with the quest, you will require to talk with the NPC called Sailor Jacob which is at Lilycove City Port. 

 

Once you there, you go north and right and there you are at Froakie spawn.

 

Once again Apologies for the issue.

 

I wish you a wonderful day and have fun playing PRO during Easter Event!

 

Very Respectfully,

 

Zarachi