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Log in Bug:

Featured Replies

Hey PRO Team,

I am facing a problem to log in on gold server especially. I can join as normal in silver but it freezes in"executing ahndshacke" and never logs in.

 

THnak You, 

Tantankare67

4ab15528-331d-4b3e-bc0e-7bd346a1ccd2.png

30 minutes ago, Tantankare67 said:

Hey PRO Team,

I am facing a problem to log in on gold server especially. I can join as normal in silver but it freezes in"executing ahndshacke" and never logs in.

 

THnak You, 

Tantankare67

4ab15528-331d-4b3e-bc0e-7bd346a1ccd2.png

 

 

Hello!! I'm sorry for the inconvenience.

 

There are many factors that interfere with the log in, sometimes it take a few minutes to log in, so you have to wait a bit to connect.

You can try deleting all the folders, download again and reinstall the game. Here you can download the game again

If the problem persists, using a VPN has solved this type of issue, in some cases. There are free VPN available; you don't need to pay for one.
 

I hope this helps.

Please, let me know if you need anything else.

 

Regards.

Hallowglow

image.png.1dbbaca0fa7b74ecb8fa3915799a0ba7.png

Do not contact staff members for private support. Share your questions on the forums as they could be useful to others.

Unsolicited messages will be used to create hallow glow and will be lost forever.

 

PRO Rules - General Support - Bug Resolution Center - General Complaint Area - Report Center

 

 

8 hours ago, Tantankare67 said:

For me vpn has not solved this

 

Hello! Did you try deleting the folders and reinstalling? You can also use windows storage cleaner, or clean cache in android version.

 

Regards.

Hallowglow.

image.png.1dbbaca0fa7b74ecb8fa3915799a0ba7.png

Do not contact staff members for private support. Share your questions on the forums as they could be useful to others.

Unsolicited messages will be used to create hallow glow and will be lost forever.

 

PRO Rules - General Support - Bug Resolution Center - General Complaint Area - Report Center

 

 

1 minute ago, Tantankare67 said:

No let me try then I'll tell ya

 

 

If that doesn't work, try to log in with the firewall turned off and provide us a screen shot of the issue again, please.

 

image.png.1dbbaca0fa7b74ecb8fa3915799a0ba7.png

Do not contact staff members for private support. Share your questions on the forums as they could be useful to others.

Unsolicited messages will be used to create hallow glow and will be lost forever.

 

PRO Rules - General Support - Bug Resolution Center - General Complaint Area - Report Center

 

 

  • Author

It is working but talking 30sec-1 min to log in rn

Edited by Tantankare67

24 minutes ago, Tantankare67 said:

It is working but talking 30sec-1 min to log in rn

 

Hello!

It's normal, sometimes it take a few minutes to log in, so you have to wait a bit to connect.

 

Since the problem is resolved, I'm closing this thread.

If you need help in the future, you can create a new one.

 

 

Regards.

Hallowglow.

image.png.1dbbaca0fa7b74ecb8fa3915799a0ba7.png

Do not contact staff members for private support. Share your questions on the forums as they could be useful to others.

Unsolicited messages will be used to create hallow glow and will be lost forever.

 

PRO Rules - General Support - Bug Resolution Center - General Complaint Area - Report Center

 

 

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