i just finished the battel tower and i was supposed o win 25 pve points , that even showed on my screen that i won 25 pve points , but its not in my account

 

Hey @Ramzi2525,

 

Battle Tower rewards are not added automatically to your balance when you defeat Cynthia. After completing the challenge, you must speak with the Reward Distributor NPC to claim your rewards. The 25 PvE Coins (10 from the stages + 15 for defeating Cynthia) are awarded through that NPC.

 

Could you please confirm whether you spoke to the Reward Distributor after finishing the challenge? If you did and the coins were still not awarded, please provide a screenshot of the Reward Distributor's dialogue and your current PvE Coin count so we can investigate further.

 

Cheers,
Beacon

thanks for the quick response , yes i have talked with him before taking this screenshot and i won the hat that i got in the picture + 25pve points , the hat transferd to my account , but the 25 pve didnt

Hey @Ramzi2525,

 

Thank you for confirming.

 

Could you please provide a screenshot of the message showing that you received the 25 PvE Coins, if you still have it available? Additionally, can you confirm whether your PvE Coin count was 23 both before and after claiming the Battle Tower rewards?

 

This will help us determine whether the coins were not awarded correctly or if there may be a visual/display issue.

 

Cheers,
Beacon

hello beacon , i don't have a screenshot of the message that says i received the 25 pve coins , cause tbh no one would take a screenshot of that knowing that he will receive it , and about the coins that i had before , to be honest i dont know how much i have but im sure that i had some after buying a rr ticket from the pve guy , but idk if you guys can look at the record of my account , I've won the tower and beat sinthia and the prize guy said i won a hat ( wich i got) an 25 pve coins that i didn't get as you can see in the screenshot

nvm its been aded to my account , i think it was just a delay

Hey @Ramzi2525,

 

Thank you for the update!

 

I'm glad to hear the PvE Coins were added to your account. There can occasionally be a slight delay before rewards are reflected properly.

 

Since the coins have now appeared, I'll go ahead and mark this as resolved. If you encounter the issue again in the future, please don't hesitate to let us know.

 

Cheers,
Beacon