Beacon

Hey @Linuxbp, Thank you for the report. Since the game is closing randomly without producing terminal errors, this may potentially be related to Linux compatibility, drivers, missing dependencies/libraries, audio-related issues, or corrupted game files. Please try the following troubleshooting steps first: Redownload/re-extract the game client Ensure your system packages and graphics drivers are fully updated Try running the client with audio/music disabled if possible Launch the game from the terminal and monitor for any additional output when the crash occurs Since this appears to be Linux-specific behavior on Devuan, it may need further investigation from the appropriate team if the issue persists after troubleshooting.

Hey @Ultimategod360, There have been some recent reports of increased client instability/crashing from multiple players, and the issue has already been forwarded to the Developers for investigation. That said, you can still try the following troubleshooting steps in the meantime, as they may help reduce crashes or improve stability: • Run the PRO client in Compatibility Mode • Run the client as Administrator • Update your Graphics/Display Drivers • Make sure Windows is fully updated • Add the client as an exception in your Firewall/Antivirus • Close unnecessary background processes to free up RAM usage • Disable overlays such as Discord Overlay, Xbox Game Bar, or GeForce Overlay • Reinstall the latest client version after fully deleting the previous installation files • Try switching from the 64-bit client to the 32-bit/lower version, as this has helped some players reduce crashes • Some players have also reported improved stability while using a wired ethernet connection instead of Wi-Fi • Disabling in-game weather effects has also helped reduce lag/crashes for some users Regarding the audio issue, please also check: • Windows Volume Mixer settings • Your active playback/output device • Any third-party audio software that could interfere with the client For now, since the issue has already been reported internally, we mainly recommend keeping the client updated and monitoring for future announcements or fixes from the Developers. Sorry for the inconvenience, and thank you for your patience.

Hey @Intgmng, Your request has been reviewed and the purchased Togekiss mounts have been reverted for you. Please note for future purchases that items and mounts which are tradable will display the "Tradable" tag in their description. If an item does not have this tag, it means it cannot be traded to other players. Please make sure to double-check item tags before purchasing event items in the future. Since the issue has now been resolved, I will proceed with locking this thread. If you have any other questions or concerns in the future, please feel free to create a new thread. Have a great day and enjoy the rest of the event! Cheers, Beacon

Hey @Jubbyoz, Glad to hear you were able to get it working! Approaching from the northern side near the hiker is the correct way to trigger the quest dialogue with Sailor Jacob. Since the issue is resolved, I’ll go ahead and close this thread. If you run into any further problems or have other questions, feel free to open a new forum post. Thanks for following up! Cheers, Beacon

Hey @Magikarpsh, Thanks for your report about Celebrate on Eevee in LC tournaments. Celebrate is an event-only move that the LC tournament system currently does not fully recognize. Because of this, when a battle starts, the move is automatically replaced with a usable move (Bite in your case). This is not due to LC rules banning the move, but rather how the system handles certain event-only moves. Other event-only moves may behave similarly if they cannot be used in battle. This topic is now marked as resolved and will be locked. If you experience further issues or have a new question regarding event moves in LC battles, please feel free to open a new topic. Cheers, Beacon

Hey @Jubbyoz, Thanks for the screenshot and the details you’ve provided. From the image, it looks like your character is not standing in the correct location to start the Manaphy quest. The message you’re seeing (“I am hungry…”) is from an NPC in that area and is unrelated to the quest trigger. To start the quest, you’ll need to: Go to Lilycove City Port. Speak with Sailor Jacob at the port. Choose Yes when asked to travel to Eumi Island. Once on Eumi Island, proceed to Eumi Island Town, then head north into Eumi Island Theme Park 1 to continue the quest. Even though you meet all the quest requirements, the start is triggered only when interacting with Sailor Jacob at the port. Please make sure you’re standing directly in front of him to initiate the dialogue. Let me know if you still run into issues after trying this. Cheers, Beacon

Hey @Lucifer000007, No, the Ability Capsule currently only works on Legendary Pokémon in PRO. It cannot be used on regular/non-legendary Pokémon. If you have any other questions or concerns, feel free to create a new thread. Cheers, Beacon

Hey @Didilel, Thank you for your message regarding Birth Island. Currently, to encounter Entei on Birth Island, the following requirements must be met: Complete the Legendary Beasts quest - more information can be found here: Legendary Beasts (quest) Have all non-legendary Pokémon caught in Johto (Generation 2). Looking at your profile, it appears that some Johto non-legendary Pokémon are still missing. Until these requirements are completed, the spawn of Entei is not guaranteed, which is why you may have encountered a Dragonite instead. Once the requirements are fulfilled, you should be able to catch Entei as expected. Cheers, Beacon Community Coordinator

Hey @Elyrion, Your refund request has been processed. The Gracidea Flower White has been removed from your account, and 175 Event Coins have been reimbursed. Since this issue has been resolved, I will proceed to lock and close this thread. Cheers, Beacon Community Coordinator

Hey @Raider91, Thank you for the details regarding your loaned Scizor. Unfortunately, without the Pokemon ID or screenshots, we are unable to confirm who it was loaned to. If you are able to gather proof - such as screenshots, Discord messages, or other evidence - you can submit a new report. You may also want to check with the guild members who were present at the time of the loan to see if anyone has relevant information. Since there is no further information to investigate at this time, I will proceed to lock and close this thread. Cheers, Beacon Community Coordinator

Hey @Raider91, Thank you for the details regarding your loaned Scizor. To assist further, could you provide any proof that the Pokemon is no longer in the player’s possession, such as screenshots, Discord messages, or other evidence? Once we have that, we can look into it more thoroughly. Cheers, Beacon Community Coordinator

Hey @Deathadder, Your refund request has been processed. The 3 Gracidea Flower White items have been removed from your account, and 525 Event Coins have been reimbursed. Since this issue has been resolved, I will proceed to lock and close this thread. Best regards, Beacon Community Coordinator

Hey @Raider91, Do you have the Pokemon ID or any screenshots that would help us confirm who the Scizor was loaned to? Cheers, Beacon Community Coordinator

Hey @Fulkann, Thank you for the update! I’m glad to hear that reinstalling both the x64 and x86 Visual C++ Redistributables resolved the issue and the client is now working correctly. Since this issue has been resolved, I will be locking and closing this thread. Cheers, Beacon Community Coordinator

Hey @Jbadman17, Your refund request has been processed. The Shiny Easter Gliscor Mount has been removed from your account, and 100 Coins have been reimbursed. Thank you for your patience, and enjoy your Easter Gliscor Mount! Since this issue has been resolved, I will be locking and closing this thread. Cheers, Beacon Community Coordinator

Hello @Fulkann, Thank you for the additional screenshots and information. The client files appear to be extracted correctly, including the il2cpp_data folder, so this does not seem to be an extraction issue. This type of error is commonly related to antivirus/security software or missing system dependencies blocking the client from loading correctly. Please try the following: Reinstall both the x64 and x86 Microsoft Visual C++ Redistributables. Make sure your Windows installation is fully updated. Temporarily disable your antivirus/firewall and test the client again. Ensure the game folder is added to your antivirus exclusions. Redownload the client and extract it again using a program such as 7-Zip or WinRAR. Run the client as Administrator. If the issue still persists afterward, please let us know. Looking forward to your reply.

Hey @Magikarpsh, Thank you for the update regarding the moves preview issue - glad to hear that part has been resolved with the latest client update I will still forward the Pokédex-related issue for further investigation. Beacon

Hey @Magikarpsh, Thank you for the detailed report and the screenshots provided. I will forward this to the appropriate team for further investigation. Regarding the moves preview issue on Mac, thank you for mentioning it as well - I will include that in the report. Cheers, Beacon

Hello @Deathadder, I’ve forwarded your request to the appropriate team for review. Please allow some time for this to be processed. In the meantime, please avoid using the purchased items. Cheers, Beacon

Hey @Elyrion, I’ve forwarded your request to the appropriate team for review. Please allow some time for this to be processed. In the meantime, please avoid using the purchased item. Cheers, Beacon

Hey @Deathadder, Just to confirm before I forward your request - would you like all 3 Gracidea Flower White items refunded, or only a specific amount? Please let me know so I can proceed accordingly. Cheers, Beacon

Hey @Nessinha91, Thank you for your report. This is a known issue, and the team is already aware of it. When launching the client, it may take several minutes (5+ minutes) for the game to fully open even though it appears unresponsive at first. Please allow the client some time to load after launching it. Thank you for your patience, Beacon

Hey @Adm1ral777, Glad to hear the issue has now been resolved. It was likely related to the specific client/download used previously. Since the game is now launching correctly, I will go ahead and close this thread. Cheers, Beacon

Hey @Adm1ral777, You normally should not need to fully redownload the client for this patch, as the existing client should update automatically when opened. If you downloaded multiple client files, please check whether Windows renamed one of them to something such as: Pokemon Revolution Online (1) or similar. In some cases, duplicate or incorrectly extracted files can cause the client to fail when launching. Please try the following: Make sure you are opening the correct client file Remove duplicate client folders/files if present Extract the client fully before launching Run the client as Administrator If the issue continues, please provide any error messages or screenshots so we can better assist you. Cheers, Beacon

Hello @Jbadman17, I’ve forwarded your request to the appropriate team for review. Please allow some time for this to be processed. In the meantime, please avoid using the accidentally purchased item. Thank you, Beacon