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Clarification regarding 3 PvP accounts used on my IP/Device this season

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Hello PRO Administration Team,

I am writing this post to proactively clarify a situation that happened recently regarding the PvP rules, to avoid any misunderstanding or automated bans.

I am fully aware of the rule that allows a maximum of 2 PvP accounts per person/IP per season. I normally only use my main account and one alt account for PvP:

  • My main account: sarysen

  • My alt account: sarysennnn

However, at the end of this recent season, a friend of mine came over to my house. He logged into his own account on my device/Wi-Fi and played some PvP matches.

  • My Friend's Account: Axoltboiz

This was a completely honest mistake. We did not know that his actions would accidentally breach the 2-account limit on my IP. I want to assure the staff that there was absolutely no win-trading, point-boosting, or malicious intent involved. We are separate players who just happened to share a connection for a brief moment.

I am self-reporting this because I highly value my accounts and love this game. I wanted to clear this up before the system flags it as a violation. I promise this will not happen again.

Thank you for your time and understanding.

Best regards, 

sarysen

 

Hello, thank you for informing us in advance.
 

After reviewing the situation, I believe that this was indeed a case of two different individuals, so there will be no further action regarding this matter.
 

However, please avoid playing Ranked PvP from the same household or network in the future. Doing so can easily lead to confusion or potential issues, such as accidentally matching against each other, which could result in Rule #4 violations if not handled correctly.


To prevent any misunderstandings, please make sure this does not happen again.
 

However, if the exact same situation occurs again, significantly more severe action may be taken, and the case will be reviewed much more strictly.

As this has already happened once, I would no longer be able to confidently assume that you and Axoltboiz are in fact two different individuals. As you are aware from your previous Illegitimate Rank Boosting infraction, playing on an account that you do not rightfully own is a bannable offense. Since you already have a first infraction and even a second one on record, any further violation would likely result in considerably more severe punishment. Without a chance to appeal even.


For that reason, please make sure this situation does not happen again.


Kind Regards,
Rayziell

rayziell.png.5d71fc0c8caa23acc7cfbdffde40abc4.png
PRO Rules | Report Center | Appeals | Punishment Policy | Ranked PvP Rules

Rule explanation: "Illegitimate Rank Boosting" - How we enforce this rule for transparency's sake

Do not contact staff members for private support. Share your questions on the forums as they could be useful to others.

Unsolicited messages will be sent straight to the Shadow Realm of forum posts.

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