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Immediate crash after login

Mtinerella
in General Support

Featured Replies

Anyone else dealing with a game crash the moment after login? Tried running as administrator, redownloading, etc. no way around it

Hello,

Please try lowering the sound or try downloading 32-bit client and trying again..

Edited by Divinegold

Signature_600x270_HQ.png

Hey there @Mtinerella ,

could you please try to disable stream music from the settings and try to login again?

Kind Regards,

Lugario

Shiny Mega Lucario Z

On 8/10/2026 at 1:07 AM, Mtinerella said:

Anyone else dealing with a game crash the moment after login? Tried running as administrator, redownloading, etc. no way around it

Hello! I'm sorry to hear you're experiencing this issue.

Please try deleting the old PRO files, including the old downloaded .zip file, and then download the client again. If you are using the x64 version, you can also try using the x32 version.

Muting the game audio may also be a possible solution.

Finally, make sure your graphics drivers are up to date and try running the client as administrator.

I hope this helps resolve the issue.

Kind regards.

Hallowglow.

image.png.1dbbaca0fa7b74ecb8fa3915799a0ba7.png

Do not contact staff members for private support. Share your questions on the forums as they could be useful to others.

Unsolicited messages will be used to create hallow glow and will be lost forever.

 

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