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Accidentally bougt wrong mount

Hasan68
in Resolved General Support

Featured Replies

hi i just bought the walking charizard hlw mount but i wanted the flying one can i have a exchange pls...

On 10/25/2026 at 5:17 AM, Hasan68 said:

hi i just bought the walking charizard hlw mount but i wanted the flying one can i have a exchange pls...

Hello! I'm sorry to hear that.

To avoid any misunderstandings, could you please send me a screenshot of the mount you want?

Kind regards.

Hallowglow.

image.png.1dbbaca0fa7b74ecb8fa3915799a0ba7.png

Do not contact staff members for private support. Share your questions on the forums as they could be useful to others.

Unsolicited messages will be used to create hallow glow and will be lost forever.

 

PRO Rules - General Support - Bug Resolution Center - General Complaint Area - Report Center

 

 

5 minutes ago, Hasan68 said:

Hi ty i want this charizard !

17930334515445660355546632674078.jpg

Hello!

Thank you for providing the screenshot.

I'll forward your request to the appropriate team for review and let you know as soon as I receive an update.

Thank you for your patience and understanding in the meantime!

Kind regards.
Hallowglow.

image.png.1dbbaca0fa7b74ecb8fa3915799a0ba7.png

Do not contact staff members for private support. Share your questions on the forums as they could be useful to others.

Unsolicited messages will be used to create hallow glow and will be lost forever.

 

PRO Rules - General Support - Bug Resolution Center - General Complaint Area - Report Center

 

 

10 hours ago, Hasan68 said:

Hi ty i want this charizard !

17930334515445660355546632674078.jpg

Hello!

The exchange has been completed, and the mounts have been replaced as requested.

Please be more careful when making exchanges in the future, as we cannot guarantee that similar requests will be approved again.

Since everything has been resolved, I'll go ahead and close this thread. If you need help with anything else in the future, please feel free to create a new one.

Kind regards.
Hallowglow.

image.png.1dbbaca0fa7b74ecb8fa3915799a0ba7.png

Do not contact staff members for private support. Share your questions on the forums as they could be useful to others.

Unsolicited messages will be used to create hallow glow and will be lost forever.

 

PRO Rules - General Support - Bug Resolution Center - General Complaint Area - Report Center

 

 

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