PRO Username: wayne kw

Have you looked at the FAQ to solve your issue?: Yes

On which server issue happened: RED

 

What have you done before the problem was there?

normal log in

 

What have you already tried to solve the problem?

log in --> fail

close and reopen then log in --> fail

delete and re install then log in --> fail

 

Description and Message

my PRO status always shown cannot connect to server. I am wondering if my account has any problem or was my account being deleted during previous account-delete activity.

i tried different time slot but still cannot log in and the server was online at that moment

what should I do to clarify my wonders?

Did you update your client? Are you playing on the newest version of PRO?

pretty sure you'd have a message saying you're banned if it was the case

192003 PRO Username: wayne kw

Have you looked at the FAQ to solve your issue?: Yes

On which server issue happened: RED

 

What have you done before the problem was there?

normal log in

 

What have you already tried to solve the problem?

log in --> fail

close and reopen then log in --> fail

delete and re install then log in --> fail

 

Description and Message

my PRO status always shown cannot connect to server. I am wondering if my account has any problem or was my account being deleted during previous account-delete activity.

i tried different time slot but still cannot log in and the server was online at that moment

what should I do to clarify my wonders?

if banned it would say when trying to log in and on the site it would say too, could be one of these reasons: your connection to the server is bad, you're trying to log on when the server down or didn't update the client.

Hi, maybe you should check this guide: https://pokemonrevolution.net/forum/viewtopic.php?f=16&t=31177

Also make sure you have the newest client from here: https://pokemonrevolution.net/forum/viewtopic.php?f=14&t=4563

192003 PRO Username: wayne kw

Have you looked at the FAQ to solve your issue?: Yes

On which server issue happened: RED

 

What have you done before the problem was there?

normal log in

 

What have you already tried to solve the problem?

log in --> fail

close and reopen then log in --> fail

delete and re install then log in --> fail

 

Description and Message

my PRO status always shown cannot connect to server. I am wondering if my account has any problem or was my account being deleted during previous account-delete activity.

i tried different time slot but still cannot log in and the server was online at that moment

what should I do to clarify my wonders?

 

When you receive the "Cannot connect to server" message it means that the server is currently down. You can double check this by visiting the Server Status Checker.

You can also find the link to our Live Support Chat and ask here if you are unsure and would like a second opinion.