Login Bug?

[Barnyard444]

Hello Pro Forums, again...

 

This is the third time I have posted about this very same bug. It was resolved momentarily, for about a week, but is now back again, and I still cannot understand why.

 

When I try to log into PRO, it tells me that I have been banned, yet when I check my active accounts, there is no mention of a ban or suspension, no reason, no time frame, nothing.

 

I don't exactly know why I was unbanned for a while, but I am apparently now "banned" again..

 

I don't think this is a problem on my end either, as there would be no explanation as to why I could play for a while, get banned and then unbanned, and now banned again??

 

I would love some help on this issue, as I just cannot play for around 3 days at a time....

 

Thank you again

[Guest SugarRed9]

296815 Hello Pro Forums, again...

 

This is the third time I have posted about this very same bug. It was resolved momentarily, for about a week, but is now back again, and I still cannot understand why.

 

When I try to log into PRO, it tells me that I have been banned, yet when I check my active accounts, there is no mention of a ban or suspension, no reason, no time frame, nothing.

 

I don't exactly know why I was unbanned for a while, but I am apparently now "banned" again..

 

I don't think this is a problem on my end either, as there would be no explanation as to why I could play for a while, get banned and then unbanned, and now banned again??

 

I would love some help on this issue, as I just cannot play for around 3 days at a time....

 

Thank you again

Did you try resetting your router?

[Aussiegamer1994]

296815 Hello Pro Forums, again...

 

This is the third time I have posted about this very same bug. It was resolved momentarily, for about a week, but is now back again, and I still cannot understand why.

 

When I try to log into PRO, it tells me that I have been banned, yet when I check my active accounts, there is no mention of a ban or suspension, no reason, no time frame, nothing.

 

I don't exactly know why I was unbanned for a while, but I am apparently now "banned" again..

 

I don't think this is a problem on my end either, as there would be no explanation as to why I could play for a while, get banned and then unbanned, and now banned again??

 

I would love some help on this issue, as I just cannot play for around 3 days at a time....

 

Thank you again

Since some peoples ips are dynamic and change, if someone has been banned on that ip in which you obtained the ban is hitting you due to it coz of this issue. This isnt a bug. There are also other things in which could have caused this also

[Barnyard444]

I play using internet from a 4G wireless little extra pocket modem used in tandem with a phone, which I turn off/on multiple times during the day.

 

I have very little idea on how Ip's work, only heard them mentioned throughout multiple games Ive played. I myself have never messed around with ip's and ports etc.

 

Is there anything I could do to get unbanned? :/

[Shamac]

296820-snip

 

Hello Barnyard444, I am sorry about this inconvenience you have experienced.

In this post you can find some steps of what to do towards this situation.

Quoting for easy access:

Hit by IP banned?

 

Please login here to find out the reason for your ban: https://pokemonrevolution.net/dashboard and give me feedback on your reason. If it doesn't say your account is banned, this can be caused by a few things, your account isn't banned but something on your connection is.

 

Are you using Proxy?

Try to not using it, and then test again

 

Are you trying to play at home/work/school?

Your school/work or any public connection, they could have had their IP blocked already or be blocking the game on their network, you would need to ask them to find if that's the case

 

It could also be your provider blocking the game, which case you could try contacting your internet provider to try and get it unblocked as seen in this post

You could also use a VPN although you should check you're allowed first

 

If you are indeed banned, please post an appeal here: viewforum.php?f=32

 

Hope I was able to help.

[Barnyard444]

Thank you Shamac for the help,

 

Unfortunately I am still "banned" :/... I just checked to see if I am using a proxy, I don't use one. I always play at home, never anywhere else, in which I was playing about 2 days ago perfectly fine, and I don't think it would be my provider because it probably wouldn't have allowed me to log in at all in the first place.

 

Sorry to be a pain, if you find anything else that might help, just let me know I guess.

 

Thanks again

[Shamac]

297267 Thank you Shamac for the help,

 

Unfortunately I am still "banned" :/... I just checked to see if I am using a proxy, I don't use one. I always play at home, never anywhere else, in which I was playing about 2 days ago perfectly fine, and I don't think it would be my provider because it probably wouldn't have allowed me to log in at all in the first place.

 

Sorry to be a pain, if you find anything else that might help, just let me know I guess.

 

Thanks again

 

Could you try to reset your router? Seems like that solution worked in the past.

Also did you enter your Dashboard to see if any information regarding a ban is present there?

[Barnyard444]

I just tried resetting my router, but, I turn it on/off everyday, still couldn't get on.

 

Also, yes, sadly I have checked that page a lot, and it always just has the basic messages, saying everything is active, no mention of bans or suspensions on the page at all...

[Toothless]

297297 I just tried resetting my router, but, I turn it on/off everyday, still couldn't get on.

 

Also, yes, sadly I have checked that page a lot, and it always just has the basic messages, saying everything is active, no mention of bans or suspensions on the page at all...

What server do you play on?

[Barnyard444]

Currently Yellow, but I do also have an account on the Blue server.