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317329 The reason : Staff do not nothing for ban botter. Trust me or not its your probleme.

 

This is certainly not true.

There are only 2 GMs at the moment, with BOT/RMT reports from three servers to take care of.

Just because your reports are not being taken care of, does not mean we are doing absolutely nothing.

Your reports are simply in line behind many other reports and we will eventually take a look at them.

Your effort is highly appreciated, but please do be patient. We have already informed you in advance (here)

Also, once the apprentices are fully trained, we will be able to get on track.

 

On the other hand, it is sad to see a veteran leave, but I do hope the best for whatever lies ahead of you.

Farewell.

Do not contact staff members for private support. Share your questions on the forums as they could be useful to others.

Remember to use the correct forum when posting. Unsolicited messages will be trashed. Thanks.

317473
317329 The reason : Staff do not nothing for ban botter. Trust me or not its your probleme.

 

This is certainly not true.

There are only 2 GMs at the moment, with BOT/RMT reports from three servers to take care of.

Just because your reports are not being taken care of, does not mean we are doing absolutely nothing.

Your reports are simply in line behind many other reports and we will eventually take a look at them.

Your effort is highly appreciated, but please do be patient. We have already informed you in advance (here)

Also, once the apprentices are fully trained, we will be able to get on track.

 

On the other hand, it is sad to see a veteran leave, but I do hope the best for whatever lies ahead of you.

Farewell.

 

Shamac was in game yerstaday and did nothing. I just login and see all the boter that I have reported still farming. Its game breaking for my brain lol. U don't even check my 4 last report and delete one without answer. Sory to says that the staff member who have to track and ban bot doesn't do his job correctly.

My feeling is that my report bored the staff. I can't admet that is normal if I pm 10 players and only one answer. A gm just have to connect and ban all this botter, this is not very long. If he don't do it, his job is not make correctly, so there is a probleme.

317563 A gm just have to connect and ban all this botter, this is not very long. If he don't do it, his job is not make correctly, so there is a probleme.

Please just leave already your lack of common sense and your ignorance is really infuriating..

 

I actually wrote a quite long text explaining how long the process of banning bots is and how much work the staff is actually doing, but I decided to delete it again, because talking to you is like talking to a wall. If it's not the same as your own opinion you don't even try to understand it.

 

Why did you even bother creating this thread if you are going to keep coming anyway? Did you think that saying you are going to leave would magically make everything work? I am sorry to bring this through to you, but you are not the center of the universe.

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317560 Shamac was in game yerstaday and did nothing.

1- GM work is bot hunting, Shamac is a CC with a GM tag ingame due to the massive shortage in staff numbers, he is still a CC. They are not obligated to bot hunt as a role requirement, this is an additional duty at the digression of the person themselves, should they have free time after their actual role duties.

 

2- There are 3 GM's currently, only two of which are able to currently enter ingame and possibly bot hunt.

 

3- Report center gets probably on average 2 pages (per server) of fresh reports daily, and with two GM's (chat, PVP and bot/rmt reports) and 2 Tmods (trade only reports), surely you can appreciate your reports may exceed the SLA of being answered, given the obvious lack of man power.

 

4- RMT reports are a pain, the wrong one of those can take a GM literally hours to fully investigate, so think one or two big RMT reports come in, thats one more staff member immobile for that day for free-hunting bots ingame - now also, a report on a bot, we go ingame and hunt that specific person and/or alts, after investigating, again takes the limelight away from freely hunting in the server.

 

Frankly, i dont much appriciate when players call out staff for "doing nothing", for one, look at Kagawa's forum posts compared to his time since his account was made, he is one of the most active staff members i have seen in my time in PRO, especially in the report centre, and to call him along with his current set of colleagues for "doing nothing" is down right ignorant and rude. Yes, its sad to see a veteran leave, but you will see no sympathy from me regarding your departure. Also, if you must know 'facts', in my almost 9 months as GM, i banned probably over 500 bots from free hunting and probably another 200 in total from reported users under bot suspicions, you will see similar statistics throughout former GM's such as Yasham, Singham, TetraPodMelnTea, Deathwing, Sereii.... So, next time you suspect staff to be "doing nothing" i suggest you retract your seemingly malicious wording, because staff work tirelessly, always have when i was still there, and im pretty confident in saying that hasnt changed since then.

 

On a final note, good luck in whatever you decide to do with the future.

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Do not contact staff members for private support. Share the question on forums, as this can then be of use to others. Please use proper forum when posting. Unsolicited messages will be trashed. Thanks.

317572 ingame

 

Kagawa do a great job, I never said that Staff doesn't do his job in the Forum. And I never said that staff doing nothing, I said that staff doing nothing for ban botter !

If there is only two Gm who can currently ban a botter its a probleme. When I talk to 10 player and only 1 answer its a probleme. And only Botter player can says the contrary.

317572if you must know 'facts', in my almost 9 months as GM, i banned probably over 500 bots from free hunting and probably another 200 in total from reported users under bot suspicions, you will see similar statistics throughout former GM's such as Yasham, Singham, TetraPodMelnTea, Deathwing, Sereii....

317578I said that staff doing nothing for ban botter !

 

Also, when you said that staff deleted one of you report, I assume that you talk about the one you spammed at least three times yesterday in multiple threads like "Staff, quit what you're doing and obey me now" ...

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