Hi

First of all I am not sure about true place for reporting.If I had mistake forgive me.

I have a problem about loging in to game. I cant log in. I tried everything but nothing changed.

Here is a screenshoot about my problem;

https://prnt.sc/dv93kx

 

Thank you in advance. Have a nice day

335806 Have a nice day

Hi ! I'm going to move this for you to the right place. This area is for reporting other users. :Smile:

I searched forum a little bit, the only solutioun is waiting next reboot unfortunately...

 

I am sorry for trouble :Angel:

335839 I searched forum a little bit, the only solutioun is waiting next reboot unfortunately...

 

I am sorry for trouble :Angel:

 

Hello Theusername, first of all I am sorry for the inconvenience that you guys experienced.

As you can see in this thread, unfortunately, this is a server-side glitch that can happen from time to time. Whenever this occurs, you have to wait until the next server reboot to play again.

In the rare case, this issues cause by your low connection when you play game and got disconnect, and can potential solved by close completely client and open again. If not solved, you will need wait to reboot.

From some feedback from other players, there also seems that restarting the client multiple times and trying to log in will allow you to enter (not confirmed).

To prevent this issue use "Settings»Log Out" instead of closing the client right away. This action will force the save of the data of your account and also kick your account out of the server, and therefor preventing this issue to happen.

As there are many topics from this nature in the forums I am also going to lock the thread.

Best of luck.

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[glow=purple]Locked[/glow]

335806 -snip

 

Small update: Server will get rebooted in a couple of minutes :)