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lost connection


Joesy

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hi everyone!

 

When i fight with Brock the connection is lost. It was happend twice. I dont wana wait 11 days again. By the way it was happend at the other boss.

 

Hey :Smile:

 

PRO is still a live beta, so crashes, rollbacks can happen anytime and the progress lost due to it cannot be regained. Unfortunately, you will have to wait till the cooldown.

 

Lost by crash issues

Including disconnections and rollbacks

Some times when the game crashes/stuck, you might lose your a bit of your progress. Keep in mind that game is in BETA and crashes can happen any time. You will not be given anything you lost in a rollback/crash/stuck as it's responsbility. Please take the time to read the following thread Hit by a rollback?. We are so sorry for your case, however, it will not have any action go further for your case.

 

-Shamac

 

If you think that only you are experiencing those problems due to some problems in your device. Check this to avoid them:-

 

Crash issues or other issues

Win7 Guide https://tinyurl.com/crashhelp

Win10 Crash Fix https://tinyurl.com/PROwin10fix

Android Guide https://tinyurl.com/androidprofix

Mac Guide https://tinyurl.com/macprofix

Linux/GNU Guide https://tinyurl.com/prognulinux

Cannot open PRO in Mac https://tinyurl.com/ProMacFix

PRO64_93_2.exe is not responding https://tinyurl.com/PRO64Fix

 

Other solution for crash (follow 3 steps)

1- Unzip file without using WinRAR or 7zip

2- Disable anti-virus program

3- Restart computer

 

Mac UnZip Programs Suggestions

1-The Unarchiver

2-WinZip5

3-Keka

4-BetterZiip

 

Others solution:

Updated drive and reinstall Direct X

 

Also, remember to delete all the past PRO clients and folders you might have in your device, including the temporary files (https://tinyurl.com/deletetempfiles), and even from the trashbin, before you Downloads(https://pokemonrevolution.net) the new client.

 

 

 

 

 

Good luck

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Hello Joesy,

 

Im sorry for this inconvenience.

Like GrandWarden mentioned you have to wait the full cooldown time.

Unfortunaly it is not possible to reset the cooldown time of any boss.

Lost by crash issues

Including disconnections and rollbacks

Some times when the game crashes/stuck, you might lose your a bit of your progress. Keep in mind that game is in BETA and crashes can happen any time. You will not be given anything you lost in a rollback/crash/stuck as it's responsbility. Please take the time to read the following thread Hit by a rollback?. We are so sorry for your case, however, it will not have any action go further for your case.

 

For future question´s make sure to read the Issue Guide which is solving the most common issues.

Im very sorry for your situation but there is truly nothing we can do in your case.

 

Thanks to GrandWarden for the fast answer. I will lock the topic now as its answered.

I still wish you a great day!

 

Regards Xylos.

Staff does not give any private support in personal messages. Please use the proper forum instead.

General Support|Ban Appeals|Bug Resolution

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