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Stuck/bug blackscreen [SOLVED]

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Help me for get back my char always like this if go online, red server ,nick handea

Screenshot_20180412-151738.thumb.png.fd3a0a2b17871340862934ffea59a00e.png

Help me for get back my char always like this if go online, red server ,nick handea

 

Hey @Handea,

 

Im sorry for this inconvenience.

Try following steps to solve the issue:

 

Crash issues or other issues

 

▪︎ Win7 Guide

▪︎ Win10 Crash Fix

▪︎ Android Guide

▪︎ Mac Guide

▪︎ Linux/GNU Guide

 

▪︎ Cannot open PRO in Mac

 

 

Other solution for crash (follow 3 steps)

1. Unzip file without using WinRAR or 7zip

2. Disable anti-virus program

3. Restart computer

 

Mac UnZip Programs Suggestions

1. The Unarchiver

2. WinZip5

3. Keka

4. BetterZiip

 

Others solution:

Updated drive and reinstall Direct X

 

Also, remember to delete all the past PRO clients and folders you might have in your device, including the temporary files (https://tinyurl.com/deletetempfiles), and even from the trashbin, before you download the new client.

 

Let me knowe if it works.

 

Kind regards Xylos

Staff does not give any private support in personal messages. Please use the proper forum instead.

General Support|Ban Appeals|Bug Resolution

  • Author
Hey @Handea,

 

Im sorry for this inconvenience.

Try following steps to solve the issue:

 

 

 

Let me knowe if it works.

 

Kind regards Xylos

Tq its work ^^

Locked as solved; enjoy!

 

 

Kind Regards, Astraea.

 

 

 

 

 

- Locked -

ylJbQ.png

PRO RulesPunishment PolicyHow to Report

 

Please do not contact staff members for private support.

Use the appropriate forums for your message as it may be of use to others.

Unsolicited messages will be purified.

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