Adrian120 Posted April 17, 2018 Share Posted April 17, 2018 does not let me pass the authentication, I keep appearing "Username and password" 1 Link to comment Share on other sites More sharing options...
Xylos Posted April 17, 2018 Share Posted April 17, 2018 Ive also got the problem with the registration. I have to login again and again and again and so on.. hi. the web asked me to authenticate my account for an hour, i cant go to the merge board, when i access, its appear again and again and asked me to authenticate my account, sorry for my very bad english :V Hey, "The merge option is currently down for now and the staff is working hard they can to bring you as soon as possible, we appreciate your patience." Im sorry for this inconvenience. Staff does not give any private support in personal messages. Please use the proper forum instead. General Support|Ban Appeals|Bug Resolution Link to comment Share on other sites More sharing options...
Klassenpapa Posted April 17, 2018 Share Posted April 17, 2018 Hey, "The merge option is currently down for now and the staff is working hard they can to bring you as soon as possible, we appreciate your patience." Im sorry for this inconvenience. Please tell us, IF it works again Link to comment Share on other sites More sharing options...
Mafi Posted April 17, 2018 Share Posted April 17, 2018 Please tell us, IF it works again I'm sure it'll work again! ^^ According to the discord there's just no ETA, at the moment. Just be patient and lurk around the posts until someone says it's back online. © to CaptainWestenra for my perfect userbar. Link to comment Share on other sites More sharing options...
Triprunner Posted April 17, 2018 Share Posted April 17, 2018 Don't apologize! You're doing what you can. ^^ On the new client update I received the 'unable to login' notification, on first trying to login when I got up. Upon further investigation I saw that I needed to merge, which I didn't realize I needed to do, and moved to the dash board to do so. There I'm able to reach the login screen of my account, but I'm unable to go any further due to being unable to login from the 'wrong information', as well. ^^ So I can get to the dashboard, yes, but I'm unable to go past the login screen. Word for word! what Mafi says! 1 Link to comment Share on other sites More sharing options...
Mccloud95 Posted April 17, 2018 Author Share Posted April 17, 2018 I bet everyone is giving everything they've got to solve that problem, hope to be able to merge with no prob asap. 2 Link to comment Share on other sites More sharing options...
Crokstar Posted April 17, 2018 Share Posted April 17, 2018 The impatience is directly proportional to the time we await. xD Obsession about mindless possession. Link to comment Share on other sites More sharing options...
Ameragon Posted April 17, 2018 Share Posted April 17, 2018 The merge seems to work perfectly right now. Thanks a lot! Link to comment Share on other sites More sharing options...
Astreus Posted April 17, 2018 Share Posted April 17, 2018 Hi there, The merge page is up and you should be able to merge your account now. Just a reminder, Red and Blue is now the Silver server while the Gold server is formerly known as Yellow. Even if you played on just one of either server, you will have to merge your account or it will say "invalid username or password". You can find the details about the merge by checking the Merge F.A.Q. That link also shows you how to merge your account. I will quote it here for visibility. How to merge: Step 1: Login to your Dashboard and click on Merge is required! Step 2:Done! If you are still having an issue with "invalid username or password" after you have merged your account, just go to the Dashboard again and change your password. Make sure your password is alpha-numeric. That should fix it. Let me know how it goes. Best regards, Astreus. Rules | Game Guides | General Support | PRO Discord Do not contact staff members for private support. Please use the appropriate channel as it might be of help to others. Unsolicited messages will be blown away. Link to comment Share on other sites More sharing options...
Tadojevski Posted April 17, 2018 Share Posted April 17, 2018 does this mean silver is up and running? because i cant log on. merging worked tho :) Link to comment Share on other sites More sharing options...
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