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Account has been successfully reset, but did not receive refund.

Yvione
in Resolved General Support

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Hello!

Just want to clarify that my account has been successfully reset, however I did receive my 40 coins but my accessories has not been refunded as told in the previous thread.

The images below show before and after of the following issue.

 

Thanks!

before.thumb.png.40a169991648fe40c08350692c50e6e1.png

after.thumb.png.344d3cec020cc69f20ee78e5317f9458.png

Hello!

Just want to clarify that my account has been successfully reset, however I did receive my 40 coins but my accessories has not been refunded as told in the previous thread.

The images below show before and after of the following issue.

 

Thanks!

 

Hey @Yvione,

 

Im sorry for the inconvenience.

Like mentioned in the other thread, it is unfortunately not possible to sent the accessories directly as you would need 4 badges to obtain them and we will sent you coins in value of the accessories and you can buy them again in the shop. Its true that the coins wasnt sent but they should now. (All in all 75 coins)

 

Everything should be fine now, if not, give reply here. :)

 

Regards Xylos

Staff does not give any private support in personal messages. Please use the proper forum instead.

General Support|Ban Appeals|Bug Resolution

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    wew! Thank you now I can finally meme on pro.

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