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I'm a old player that just get back to the game, but when I open my dashboard and click "Merge is required" it guide me to a blank page (see attached files) so I cant do the merge. Please I'm old player with a lot of things in the red server, i want to get back playing but I'm really frustated.

852669071_Mergepage.thumb.jpg.7aaaa3bdc61d8337f9877112edacdd6a.jpg

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I'm a old player that just get back to the game, but when I open my dashboard and click "Merge is required" it guide me to a blank page (see attached files) so I cant do the merge. Please I'm old player with a lot of things in the red server, i want to get back playing but I'm really frustated.

 

Hello there! Please do note that the Red server has now merged with the Blue server to form the Silver server and the Yellow server has now been renamed as the Gold server. 
If you haven't updated your client you'll have to download the latest update here!

 

If you played on the Red/Blue Server, you will also have to log onto the Dashboard and merge your accounts. Also, don't forget to select the correct server as your main server. Furthermore, please be sure to read the Merge FAQ for questions you may have as well as the Common Merge Errors:FAQ if you encounter issues whilst merging. If you played on the Yellow server, then you may simply log on the Gold server and should still have your items and continue your progress.

 

Hope this helps and have a great day!

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General Support PRO Reporting Punishment Policy Discipline Appeals

 

Please do not contact staff members for private support.

Share your questions on the forums, as they can then be of use to others.

Unsolicited messages will be sent to the Black Forest, never to be seen again.

As you have successfully merged your account, I will now lock this topic.

 

Have a great day!

Armin

Edited by Armin

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Do not contact Staff members for private support.

Use the appropriate forums as it may be helpful to others.

Unsolicited messages will be cleaned by Levi.

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