P0dr0x Posted June 12, 2018 Share Posted June 12, 2018 Hi, Im a old player of PRO and I had played on Red server and I create a character on Yellow, but now, I come back to play again, and my char on RED server is gone and I cant play on SILVER Server, just can play on GOLD server with a rookie char. My char on RED has more lvl, badges and otherthings. Pls someone can Help me? Link to comment Share on other sites More sharing options...
Fluffles Posted June 12, 2018 Share Posted June 12, 2018 Hi, Im a old player of PRO and I had played on Red server and I create a character on Yellow, but now, I come back to play again, and my char on RED server is gone and I cant play on SILVER Server, just can play on GOLD server with a rookie char. My char on RED has more lvl, badges and otherthings. Pls someone can Help me? Hello there! Please do note that the Red server has now merged with the Blue server to form the Silver server and the Yellow server has now been renamed as the Gold server. If you haven't updated your client you'll have to download the latest update here! If you played on the Red/Blue Server, you will also have to log onto the Dashboard and merge your accounts. Also, don't forget to select the correct server as your main server. Furthermore, please be sure to read the Merge FAQ for questions you may have as well as the Common Merge Errors:FAQ if you encounter issues whilst merging. If you played on the Yellow server, then you may simply log on the Gold server and should still have your items and continue your progress. Hope this helps and have a great day! 1 ♡ General Support ♡ PRO Reporting ♡ Punishment Policy ♡ Discipline Appeals ♡ Please do not contact staff members for private support. Share your questions on the forums, as they can then be of use to others. Unsolicited messages will be sent to the Black Forest, never to be seen again. Link to comment Share on other sites More sharing options...
Grandwarden Posted June 12, 2018 Share Posted June 12, 2018 Edit: Answered by a staff while I was typing the answer so deleted it. Thank you XD Please, a staff can delete the post. 1 http://www.pokemonrevolution.net/forum/index.php?account/signature Link to comment Share on other sites More sharing options...
P0dr0x Posted June 12, 2018 Author Share Posted June 12, 2018 I think my problem is the same of it.... from: https://pokemonrevolution.net/forum/topic/95864-url Hi Wazalove, Unfortunately, it appears your account was caught in a Red account wipe to help stabilize the server when it was under such heavy traffic that the database was going corrupt. This happened to many accounts that did not log in for a year or more with less than 10 hours of playtime. Therefore, we no longer have your game data saved in our database anymore. As you said that you would be interested in resetting your account, I've done so and you should be able to play from the beginning normally. The only thing you have kept was the 3 hours of playtime that you previously had before the wipe. I'm also looking to get the 80 coins put back on your account, please be patient in the mean time and I'll let you know when it's been credited to your account. Kind Regards, Astraea. Link to comment Share on other sites More sharing options...
P0dr0x Posted June 12, 2018 Author Share Posted June 12, 2018 Ok! Im looking it now! o/ SOLVED! thx ALL! Link to comment Share on other sites More sharing options...
Fluffles Posted June 12, 2018 Share Posted June 12, 2018 Ok! Im looking it now! o/ SOLVED! thx ALL! Glad to hear that your issue has been resolved. With that said, will now be locking this thread. Good luck and have a great day! ♡ General Support ♡ PRO Reporting ♡ Punishment Policy ♡ Discipline Appeals ♡ Please do not contact staff members for private support. Share your questions on the forums, as they can then be of use to others. Unsolicited messages will be sent to the Black Forest, never to be seen again. Link to comment Share on other sites More sharing options...
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