hey im new need alil help

[Auzzifella]

hey there im new i downloaded should it be in a zip idk? and i play and it crashes how can i fix it? thanks

[Grandwarden]

hey there im new i downloaded should it be in a zip idk? and i play and it crashes how can i fix it? thanks

Yes, and hence the game needs to be unziped first.

 

Please try to follow these steps to solveyour crash;

 

 

Crash issues guides;

 

▪︎ Win7 Guide

▪︎ Win10 Crash Fix

▪︎ Android Guide

▪︎ Mac Guide

▪︎ Linux/GNU Guide

 

▪︎ Cannot open PRO in Mac

 

 

Other solution for crash (follow 3 steps)

1. Unzip file without using WinRAR or 7zip

2. Disable anti-virus program

3. Restart computer

 

Mac UnZip Programs Suggestions

1. The Unarchiver

2. WinZip5

3. Keka

4. BetterZiip

 

Others solution:

Update driver and reinstall Direct X

 

Also, remember to delete all the past PRO clients and folders you might have in your device, including the temporary files (https://tinyurl.com/deletetempfiles), and even from the trashbin, before you download the new client.

 

If still, it isnt solved, posting your crash log should help!

Gl!

[Fluffles]

hey there im new i downloaded should it be in a zip idk? and i play and it crashes how can i fix it? thanks

 

Hi there. Yes, the game download should come in a zip. You will need to download an Unzip software and unzip it to play PRO. If you continue to experience crashes, please check out the following guides as they may be able to answer some of your questions. I'll also leave a link to several unzip programs that you may download.

 

▪︎ Win7 Guide

▪︎ Win10 Crash Fix

▪︎ Android Guide

▪︎ Mac Guide

▪︎ Linux/GNU Guide

 

▪︎ Cannot open PRO in Mac

 

Other solution for crash (follow 3 steps)

1. Unzip file without using WinRAR or 7zip

2. Disable anti-virus program

3. Restart computer

 

[spoiler=Unzip Programs]Mac Unzip Programs:

-The Unarchiver

-WinZip5

-Keka

-BetterZiip

 

Other Unzip Programs

-WinRar

-7 ZIP