My game is crashing.

[Erickmichellpkn]

I returned to play now and my game it's bugged, locking when I walk and in battles.

If you can me to help I appreciate.

please

[Xylos]

I returned to play now and my game it's bugged, locking when I walk and in battles.

If you can me to help I appreciate.

please

 

Hey @Erickmichellpkn,

 

Im sorry for inconvenience.

Try following steps if you game is crashing:

Crash issues or other issues

 

▪︎ Win7 Guide

▪︎ Win10 Crash Fix

▪︎ Android Guide

▪︎ Mac Guide

▪︎ Linux/GNU Guide

 

▪︎ Cannot open PRO in Mac

 

 

Other solution for crash (follow 3 steps)

1. Unzip file without using WinRAR or 7zip

2. Disable anti-virus program

3. Restart computer

 

Mac UnZip Programs Suggestions

1. The Unarchiver

2. WinZip5

3. Keka

4. BetterZiip

 

Others solution:

Update driver and reinstall Direct X

 

Also, remember to delete all the past PRO clients and folders you might have in your device, including the temporary files (https://tinyurl.com/deletetempfiles), and even from the trashbin, before you download the new client.

 

Let me know if it works. In case it does not work, can you add your crash log which may appear after the crash?

 

Regards Xylos