Ruthestephanie Posted July 6, 2018 Share Posted July 6, 2018 Recently I want to play again my old account, I read the forum about merge my account, I already doing it. But when try to log on, have a " Invalid Username or Password". I change my password after try login and my account summary works perfect. I dont really know how to do to play game again. Can help me please. Link to comment Share on other sites More sharing options...
Ruthestephanie Posted July 6, 2018 Author Share Posted July 6, 2018 Link to comment Share on other sites More sharing options...
Fluffles Posted July 6, 2018 Share Posted July 6, 2018 Recently I want to play again my old account, I read the forum about merge my account, I already doing it. But when try to log on, have a " Invalid Username or Password". I change my password after try login and my account summary works perfect. I dont really know how to do to play game again. Can help me please. Hello there! If you are still getting an "Invalid Password" error, please be sure to change your password here. Don't forget it has to be Alphanumerical as well. It is important to change your password on the Dashboard rather than the forums since they differ. If you encounter more issues whilst trying to merge, you may have a look at the Common Merge Errors: FAQ. You may also visit the Server Merge FAQ for some questions you may have. Hope this helps and have a nice day! ♡ General Support ♡ PRO Reporting ♡ Punishment Policy ♡ Discipline Appeals ♡ Please do not contact staff members for private support. Share your questions on the forums, as they can then be of use to others. Unsolicited messages will be sent to the Black Forest, never to be seen again. Link to comment Share on other sites More sharing options...
Ruthestephanie Posted July 7, 2018 Author Share Posted July 7, 2018 Thank you so much, Is now work. Have a nice day !! Link to comment Share on other sites More sharing options...
Fluffles Posted July 7, 2018 Share Posted July 7, 2018 Thank you so much, Is now work. Have a nice day !! Glad to hear that your issue has been resolved. If you have any further questions, please don't hesitate to ask. With that said, will now be locking this thread. Good luck and have a great day! ♡ General Support ♡ PRO Reporting ♡ Punishment Policy ♡ Discipline Appeals ♡ Please do not contact staff members for private support. Share your questions on the forums, as they can then be of use to others. Unsolicited messages will be sent to the Black Forest, never to be seen again. Link to comment Share on other sites More sharing options...
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