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Astraea

Former Staff
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Everything posted by Astraea

  1. Glad to be of help! Since your issue has been solved, I'll now lock this topic. In the future, be sure to delete any past clients before installing the new one. Have a great week! - Locked -
  2. Correct; make sure the last clients are completely deleted and uninstalled from your device. Then, try to download the new client. Let me know if this works for you. :Angel:
  3. Re: Wts Epic Accelgor h.p fire aunction... <r><QUOTE author="jokas0019" post_id="498083" time="1516521900" user_id="1601095"><s> </e></QUOTE>Hello' date=' I've merged your <COLOR color="white"><s></s>Diggersby<e></e></COLOR> and <COLOR color="white"><s></s>Accelgor<e></e></COLOR> auction into one topic. <br/> <br/> In the future, please keep our <URL url="https://pokemonrevolution.net/forum/viewtopic.php?f=109&t=32423"><s></s>Trade Rules<e></e></URL> in mind, particularly this one:<QUOTE><s> </e></QUOTE></r>
  4. Hi Exo, I'm sorry to hear that you've encountered this problem. Did you make sure to completely wipe the past version(s) of the game before trying to install to the new version? Also, be sure that your Android meets the following requirements: If the following doesn't work, please try the specified fixes in the Android Guide, and let me know how it goes. Looking forward to your answer. :Angel:
  5. Hi Calvin, Did you manage to do the steps that [mention]GrandWarden[/mention] responded with? For visibility purposes, I'll quote it here: Also, remember to delete all the past PRO clients and folders you might have in your device, including the temporary files (https://tinyurl.com/deletetempfiles), and even from the trashbin, before you Downloads(https://pokemonrevolution.net) the new client. If the above doesn't work, can you check your crash report and see if it was an access violation? If so, try the following: If the above doesn't work either, can you link me the error report? If you decide to post it directly on here, please use spoiler tags. Otherwise, just linking us to Pastebin file is fine (or any other means of a third party upload). I'll be eagerly awaiting your answer; until then, have a great day! :Angel:
  6. You should just go ahead and challenge the Elite Four! You don't incur a penalty for losing, so the best answer to these type of questions is to simply try it. Generally speaking, you want Pokemon to be at least Lv80 before challenging the Elite Four, but it may be possible with lower leveled Pokemon. Also, if you reteach Dragon Dance to your Gyarados, you can set up a few Dragon Dances in most Elite Four battles and in most cases, solo their entire team with it. Depending on how good your Gyarados is, you'll need 3-5 Dragon Dances stacked. You can go to a Move Re-learner to reteach it Dragon Dance. (For reference, there's one in Cerulean City and one in Saffron City). I'd also recommend removing Hydro Pump for Surf, as it the Dragon Dances make up for the loss of power, and you will have a guarantee of landing it, as opposed to 80% from Hydro Pump. You'll want to set up Dragon Dances on Pokemon that generally do not threaten your Gyarados. For instance, in the first battle with Lorelei, you can stack Dragon Dances up on the Dewgong without much punishment. If you decide to use the method stated above, I would recommend having the Gyarados be at least Lv85. Also, be sure to give your Gyarados Leftovers. It helps quite a bit. Good luck! Let us know when you become Kanto Champion!
  7. Hi Kboww, I'm sorry to hear that :Shocked: Have you tried to re-download the game and wipe all previous game files from your computer? Any extra information regarding this will help me further help the both of you! :Angel:
  8. Hi Yaku, I'm extremely sorry for this inconvenience, however, this bug is on Unity's side and not our staff team. I'm also sorry to hear that the fix Shane stated did not work for you (and I'll quote below for visibility): Since you mentioned in your post that you did not know how to change your resolution, the fix stated above is meant for client resolution. If the above doesn't work, there is no other known workaround for this issue. You can attempt to change your resolution through your OS to a lower resolution, then open up your PRO client, and after the game is running, change the resolution back. (Here's a guide on how to change that through windows). However, this is not known to solve this issue currently. As for now, we can only wait for Unity's update and will have it released as soon as possible. I apologize for this inconvenience again and I understand it is extremely frustrating. Since there is no further information I can possibly give on this issue, I'll now lock this topic. You can check our Download & Update Logs for upcoming updates and changes for this bug. - Locked -
  9. Hi Keyter, There shouldn't be an unbearable high pitched noise when opening the game. Since turning down the music volume on your client helps, I assume that your download may be faulty. Can you try to re-download the game? Be sure to clear all files from previous downloads as well, as it may interfere with the build. You should also empty your recycling bin just in case! Let me know if re-downloading works for you. I'll be awaiting your answer until then!
  10. Hi Thu, I apologize for this inconvenience, and it seems like this bug has been out for awhile. As stated in your previous thread by Calahan, the issue is still being investigated, and a potential fix worked on; I can only encourage you to remain patient and to play in Windowed mode until then. If you want to provide more evidence on this bug and cannot take screenshots (image becomes good quality while screenshotting for some reason), I recommend trying to use a phone to capture the bug and upload it either directly here or link it here from a third party site (such as Imgur, for instance). Once again, I'm extremely sorry for this problem as I understand it can be frustrating. Please remain patient with us! :Angel:
  11. Hi Fox, The resolution error is a Unity bug and should be fixed on the next update being released soon. If the following workaround doesn't help, I'm afraid that you'll need to wait for the update. In simple terms, start changing your resolution, starting at a lower resolution and working up to a higher one, until you're satisfied with the result. If one particular resolution gives you an error, you'll just have to select a different one. As there is no further information to give on this topic, I'll now lock it. Once again, sorry for the inconvenience and I wish you a good day. - Locked -
  12. Hi Danger' date=' sounds like your internet connection was the culprit. In the future, be sure to refer to [mention']GrandWarden[/mention]'s post, and if that doesn't work, try the following: You should also troubleshoot your connection; although your connection can be generally good, a dead signal every so often can cause you to disconnect from the game completely. You can check out a few guides that I've found and personally use: Quick Windows Networking Fixes (Windows Only) and Troubleshooting with Ping and Traceroutes (Windows, Apple Mac OS X, and Linux supported). Again, you'll want to look out for any ping falls that may indicate an issue with your connection. Lastly, I would recommend troubleshooting your router as it may have malfunctioned. You'll need to look up the guide to troubleshoot your make and model, but here is a General Router Troubleshooting Guide in the meantime. Although your issue has been solved for the time being, I would recommend referring to my post if any future problem arises. I'll also keep this topic open in case you encounter the issue once again and the above does not meet your needs. Just quote me and let me know! :Angel:
  13. Hi Aj, The resolution error is a Unity bug and should be fixed on the next update being released soon. If the following workaround doesn't help, I'm afraid that you'll need to wait for the update. In simple terms, start changing your resolution, starting at a lower resolution and working up to a higher one, until you're satisfied with the result. If one particular resolution gives you an error, you'll just have to select a different one. As there is no further information to give on this topic, I'll now lock it. Once again, sorry for the inconvenience and I wish you a good day. - Locked -
  14. Glad to hear that! Just hoping for [mention]mitesx21[/mention]'s answer now. :Angel:
  15. Hi Madtrainer, Like the others have said, the IVs are generated when you encounter the Pokemon. Here's a guide to EVs, IVs, Nature and Basic Stats for more information on Pokemon Stats if you are interested. Since your question has been answered, I'll now lock this topic. If you have any questions in the future, feel free to post in the General Support Forum for more visibility. Have a great day! - Moved & Locked -
  16. Hello there, We're extremely sorry for the inconvenience, however, it seems that the Red server was down around the time you tried to log in. In the future, please be mindful of our forum rules, particularly this one:</COLOR> <i></i>Also, as mentioned in the Read this before making a General Support topic: Red server has since been rebooted. Again, we're extremely sorry for the inconvenience, however, I hope with this I've given you sufficient information for future reference. Have a great rest of your week! - Locked -
  17. Hey there! You should be able to donate from the United States. The page you were linked to is indeed right correct; the donation is labeled to "Kerry George". If you have a Paypal Account with your payment information saved, you can log in and pay without having to fill it out once again. However, if you do not, you'll need to click "Pay with a card": And from here, you'll be brought to the page to fill out with your information. By default, it's set to Australia, but you should be able to swap the country to United States. After you click the dialog drop-down box and select United States, the page should reload for a bit and swap to United States info, as shown here: I've tested this page and I have no problem filling out a full US zip code. I can also choose my city and state just fine. If it doesn't reload and let you fill out information for the United States, there is likely a possible page loading error on your side. First, make sure your browser is up-to-date and try again. You should also clear all your browsing data (cache and cookies, for instance). If that doesn't work, try to disable any extensions that you may have added, or perhaps even uninstall them. If the above doesn't seem to work for you, I would suggest using a different browser to test the issue—especially if you use Mozilla Firefox as your preferred browser—as there seems to be a history of loading problems with third party payment sites. If this applies to you, a fix for Mozilla Firefox is shown here. A few browsers I have in mind that are safe to test on are: Google Chrome, Mozilla Firefox, Internet Explorer, and Apple Safari. For reference, I use Google Chrome and have no issues with the Paypal website. Please let me know if the information I've given works. I'll be awaiting your answer until then!
  18. First and foremost, welcome to PRO! You'll need to download the game through the Downloads page for your specified system/OS. If you need further assistance, try checking General Support and see if your question has been asked and answered already. (Also, it may be in the Issues Guide). If not, you can make a post as well. :Angel: If you ever get stuck during the story, take a look at our Game Guides as well.
  19. Hey there, Since your issue has been solved, I'll now lock this topic. :Angel: - Locked -
  20. Hello to the two of you, Have you tried the following Crash Steps?: If you have and nothing seems to be working, something on your connection could possibly be blocking the game: You should also troubleshoot your connection; although your connection can be generally good, a dead signal every so often can cause you to disconnect from the game completely. You can check out a few guides that I've found and personally use: Quick Windows Networking Fixes (Windows Only) and Troubleshooting with Ping and Traceroutes (Windows, Apple Mac OS X, and Linux supported). Again, you'll want to look out for any ping falls that may indicate an issue with your connection. Lastly, I would recommend troubleshooting your router as it may have malfunctioned. You'll need to look up the guide to troubleshoot your make and model, but here is a General Router Troubleshooting Guide in the meantime. I'll be looking forward to your answers; until then, I wish the two of you a good day!
  21. Hi Reheem, Unfortunately, you'll need to able to access the e-mail currently assigned to your account in order to change the password on your PRO account. We can do nothing about your Yahoo account, therefore you'll need to begin the Account Recovery Process with Yahoo. Hopefully with that, you should be able to recover your Yahoo Account and then begin the process of resetting your PRO Account password. If you're still having trouble, you should make a post in the General Complaint Forum, which is private and only accessible by full staff members. You should include all necessary details (such as the username and e-mail address) when posting in that forum. Since further information on this topic can be possibly sensitive, I will now lock this topic. If you need any further assistance with this issue, please bring it to the General Complaint Forum. I hope this information has proven useful to you, and I wish you a good rest of the week! - Locked -
  22. Welcome to PRO Vetri! :Angel: If you have questions, feel free to check our General Support forum and see if your question has already been asked and answered. (You should also check our Issue Guide as it may already have been answered in there). If you get stuck during a quest, try checking out our Game Guides forum. (Here's the Kanto Walkthrough in case you get stuck)! There's also a PRO Wiki, and we have a live support chat in our Discord; we'll do our best to assist you if you decide to join it!
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