Astraea

Hi there, As [mention]LucasMC[/mention] has said, you need to go to the Jagged Pass near Lavaridge Town. You'll need to go through Route 123 as shown below: Here's what the entrance to the Magma Hideout looks like: If you have trouble in the future, be sure to check out the Hoenn Walkthrough. Let me know if you have any other questions. :Angel:

Hi there, Make sure that you download the correct client; if you have a 32-bit processor, you'll need to download the 32-bit client, and if you have a 64-bit processor, it is recommended that you download the 64-bit client. If you've made sure that this is the case, then: Do you use either WinRAR or 7zip, and have you tried to repair the .zip file before opening it? If you do not currently use WinRAR or 7zip, please download either of them: WinRAR or 7zip. Afterward, follow the instructions below: Let me know how this works for you. I'll be looking forward to your answer; until then, have a great day!

Hi Gaia, I'm extremely sorry for this inconvenience; this bug is known and a fix will be out for it soon. While waiting for the new client release, please try the following workaround: In simple terms, start changing your resolution, starting at a lower resolution and working up to a higher one, until you're satisfied with the result. If one particular resolution gives you an error, you'll just have to select a different one. I apologize for this inconvenience again and I understand it is extremely frustrating. If the above doesn't work, you'll be needing to wait for the next update which should be released soon. Since there is no further information I can possibly give on this issue, I'll now lock this topic. You can check our Download & Update Logs for upcoming updates and changes for this bug. - Locked -

Hi there, As stated in our Evolution Request Megathread, we unfortunately cannot help evolve Pokemon that requires a specific area to evolve; I'm extremely sorry for this inconvenience. In the future, please be a bit more careful when leveling your Pokemon, and be sure to evolve them before Lv100 so this doesn't happen again. With that said, I'll now lock this thread. Have a great rest of your week! - Locked -

Welcome again!

No problem! Since your question has been answered, I'll now lock this topic. Have a great rest of your week! :Angel: - Locked -

I'm unsure of what your question entails. Could you be a bit more specific? :Angel:

Since we've reached a resolution on this suggestion, I'll now lock this topic. All of you have a great week! - Locked -

Hello, Unfortunately, it is likely that your suggestion will not be implemented into PRO. There are a few main reasons why that is: First, some players may not wish to heal their Pokemon every time they enter a PC; especially players who are repel tricking and purposely keep a fainted Pokemon in their party. Being forced to faint the Pokemon each time—rather than simply depositing their fainted Pokemon before healing, then taking it back out—would ultimately be a waste of time for the player. Second, since PRO is a fan game based on Pokemon, we would like intrinsic game functions to closely mirror the original games as much as possible. This mechanic was never in any original handheld games. If you wish to have your Pokemon automatically healed when entering a PC, feel free to use an Escape Rope. They cost $550 in Pokemarts; you can also save a bit of money by purchasing the Escape Ropes from Ned outside Mt. Moon—he sells five Escape Ropes for $2,000, which is a $750 saving. I hope the reasons listed above have clarified why it most likely will not be implemented. Thank you for your understanding!

Hello there, Based on the screenshots you've given, you did break one of our Trade Rules. The infraction you specifically did here was:</COLOR> <i></i>Players are allowed to report other players that fake offer as it is ultimately a waste of their time; it is also a punishable offense if the player provides enough evidence for his case. You also may be particularly interested in these two rules: In the future, please be a bit more careful about what you decide to offer, and consider the possible repercussions. As listed under the Punishment Policy, this infraction would be listed under Severity 2 - Trade Related Infractions for False Offers/Selling. I would highly recommend reading over the Trade Rules, Important Information (regarding trades), and the Punishment Policy. You should have no problem in the future if you read these carefully and abide by the rules. Since your question has been answered, I'll now lock this topic. Have a great rest of your week! :Angel: - Locked -

Hi Fox, I'm extremely sorry to hear that. Make sure you try the workaround mentioned by [mention]GrandWarden[/mention]; otherwise I'm afraid you do need to wait for the next update. Since there is no further information I can possibly give on this topic, I'll now lock this thread. Have a great week and please remain patient for the next client update! - Locked -

Hello Will, As [mention]Giorgio25[/mention] has said, you can type "/happy 1-6" in your chat box in-game to see the happiness value of the Pokemon in the slot you specified. (You can find a full list of commands here). Pokemon do indeed lose part of their happiness when they faint in battle. A Pokemon will lose 5 points of happiness when fainted whilst in battle. However, they do not lose any happiness when deposited into the PC. Ways to increase happiness are: Walking with the Pokemon (1st slot only), Battling with the Pokemon (+1 Point of Happiness per win), Leveling it up (+5 Points of Happiness per level up), Eating EV Reducing Berries or Vitamins (+2 Points of Happiness per berry), Having the Pokemon hold a Soothe Bell (Found as a hidden item in National Park in Johto, also wild Golbats in Mt. Silver have a chance of holding them). (Gains whilst in battle are doubled when holding a Soothe Bell. Does not apply for berries or vitamins). Keep in mind that trading a Pokemon will set its happiness to 70 if the current happiness is above that. Lastly, you'll need 150+ Happiness in order to use Dive and Headbutt outside of battle, and 155+ Happiness in order to use Dig outside of battle. Let me know if you have any other questions regarding a Pokemon's happiness. :Angel:

Re: Red server issue ? <r><QUOTE author="EvolvedWarrior" post_id="499078" time="1516730999" user_id="2002899"><s> </e></QUOTE>Hi there, <br/> <br/> I'm extremely sorry about the inconvenience, however the server did indeed crash. In the future, please be a bit more mindful about our Forum Rules, particularly this one:<COLOR color="red"><s></s></COLOR><QUOTE><s> </e></QUOTE><i></i>With that said, I'll now lock this topic. Have a great rest of your day, and again, we're sorry for the inconvenience. <br/> <br/> <CENTER><s> </s>- Locked -<e> </e></CENTER></r>

Hey there, There is currently no ETA on changes that might be made to the box system or backpack. Do you have any other questions? :Angel:

Hello there, Unfortunately, we cannot "de-level" Pokemon nor can we refund anything lost in a crash. You can read more about this here. However, you should be able to go to the Move Relearner in Cerulean City or Saffron City to re-teach your Charmeleon Dragon Rage for a fee of $2,000 PokeDollars. If you don't have sufficient funds, I would recommend doing the Officer Jenny quests in Pewter City or Viridian City, which should give you a handful of PokeDollars. The TM Dragon Rage can also be found in Viridian Maze; the specific location can be seen here. (This also the full guide if you were curious). Let me know if you have any issues regarding this solution. :Angel:

Great! Since both of your issues were fixed, I'll now lock this topic. Have a great rest of the week to the two of you! - Locked -

Welcome!

Confirmed this with a staff member and you are indeed correct. I've edited my post to reflect this. Thanks for the assist! :Angel:

Hi Fuji, Currently players can have up to 60 boxes of Pokemon in the PC. There are 15 Pokemon per box, so if you do the math... That's 900 Pokemon you're able to collect up to. If you have full space, any balls you throw at Pokemon will not be caught; you'll have to then make space and release Pokemon in order to catch more. I'll also be moving this to General Support for better visibility purposes, in case someone else has a similar question and checks that forum.

Hi' date=' if you're speaking about a ban appeal, you can bump your appeal every 24 hours for visibility. In the future, please be more mindful of this Forum Rule regarding General Support: I'll now lock this topic as the matter cannot be discussed in General Support any further. Once again, if no one has answered your appeal and it's been over 24 hours, feel free to bump it. - Locked -

Hi SierNala' date=' can you confirm that you've attempted the following and still cannot get unstuck yourself? Let me know how it goes after trying the above solution(s). If they do not work, a full staff member will need to 'unstuck' you. Let me know if that is necessary.

Hi Koyomi, I'm extremely sorry for this inconvenience; this bug is known and a fix will be out for it soon. While waiting for the new client release, please try the following workaround: In simple terms, start changing your resolution, starting at a lower resolution and working up to a higher one, until you're satisfied with the result. If one particular resolution gives you an error, you'll just have to select a different one. I apologize for this inconvenience again and I understand it is extremely frustrating. If the above doesn't work, you'll be needing to wait for the next update which should be released soon. Since there is no further information I can possibly give on this issue, I'll now lock this topic. Have a great week! - Locked -

Hi Xzant2, Are you stuck in that location and unable to get out? If so, try the following steps: Since your problem is related to being stuck and not a map error, I'll now move this topic to the General Support forum. Let me know how it goes after trying the above solution(s). (If they do not work, a full staff member will need to 'unstuck' you). - Moved -

Hi Somella, I'm extremely sorry for this inconvenience; this bug is known and a fix will be out for it soon. While waiting for the new client release, please try the following workaround: In simple terms, start changing your resolution, starting at a lower resolution and working up to a higher one, until you're satisfied with the result. If one particular resolution gives you an error, you'll just have to select a different one. If and/or when your screen goes black, try this solution below: I apologize for this inconvenience again and I understand it is extremely frustrating. If the above doesn't work, you'll be needing to wait for the next update which should be released soon. Since there is no further information I can possibly give on this issue, I'll now lock this topic. You can check our Download & Update Logs for upcoming updates and changes for this bug. - Locked -

Hi SweetTarT, Try to log into the PRO Dashboard. If you're able to login successfully, you'll also be able to log into the game just fine. If the above doesn't work, please try the link again later; sometimes it can take awhile. If it hasn't worked after 24 hours, you'll need to create a G-mail account specifically and register once again in order to activate your account. If you wait 7 days, you'll be able to use the same username as your last attempt to register, but if you don't want to wait, I'm afraid you'll need to come up with a new one. Let me know if the above works for you; until then, have a great day!