Fluffles

Hi there. Unfortunately, we are currently experiencing technical difficulties with regards to the Android client. This will cause you to crash each time you enter a battle. We are aware of this issue and as of now, we are actively trying to find a fix for this issue. However, we are unable to give you an ETA as to when this will be fixed. An announcement on our Official PRO Discord will be made once this issue has been resolved. We're sorry for the inconvenience and I hope you understand. Also, I suggest you refrain from posting your issue on others' threads, especially when they're from the past. Feel free to make your own support topic if necessary.

Hi there. Unfortunately, we are currently experiencing technical difficulties with regards to the Android client. This will cause you to crash each time you enter a battle. We are aware of this issue and as of now, we are actively trying to find a fix for this issue. However, we are unable to give you an ETA as to when this will be fixed. An announcement on our Official PRO Discord will be made once this issue has been resolved. As this is a known issue, and I can’t offer you much of a fix as of now, I’ll now be locking this thread. We’re sorry for the inconvenience and I hope you understand.

Glad to hear that your issue has been resolved. If you have any further questions, please don't hesitate to ask. With that said, will now be locking this thread. Good luck and have a great day!

Hi there. At the time you replied to this thread, the servers were currently down. Can you please check if you can log on now? If you can't, please let me know with what error you receive.

Glad to hear that your issue has been resolved. If you have any further questions, please don't hesitate to ask. With that said, will now be locking this thread. Good luck and have a great day!

In order to access your old account on the Silver server, you'll have to merge. Please follow the steps listed above.

Locked. Please refer to my response above.

As of now, the servers are currently locked, and there is no ETA as to when they will be up. The servers are locked to test the new updates in the new version. As stated in the General Support Rules, please avoid asking regarding server status here. As of now, the servers are currently locked, and there is no ETA as to when they will be up. As stated in the General Support Rules, please avoid asking regarding server status here. You may check server status by using ^up in #bot-commands of our Official PRO Discord. An announcement will also be made there for when the servers are up. With that said, will now be locking this thread. Good luck and have a great day.

Could you try to reinstall the game? Delete your past client and redownload the game. Be sure to get rid of all old files.

As of now, the servers are currently locked and down, and there is no ETA as to when they will be up. The servers are locked to test the new updates in the new version. As stated in the General Support Rules, please avoid asking regarding server status here. As of now, the servers are currently locked, and there is no ETA as to when they will be up. As stated in the General Support Rules, please avoid asking regarding server status here. You may check server status by using ^up in #bot-commands of our Official PRO Discord. An announcement will also be made there for when the servers are up. With that said, will now be locking this thread. Good luck and have a great day.

Glad to hear that your issue has been resolved. If you have any further questions, please don't hesitate to ask. With that said, will now be locking this thread. Good luck and have a great day!

As of now, the servers are currently locked, and there is no ETA as to when they will be up. The servers are locked to test the new updates in the new version. As stated in the General Support Rules, please avoid asking regarding server status here. As of now, the servers are currently locked, and there is no ETA as to when they will be up. As stated in the General Support Rules, please avoid asking regarding server status here. You may check server status by using ^up in #bot-commands of our Official PRO Discord. An announcement will also be made there for when the servers are up. With that said, will now be locking this thread. Good luck and have a great day.

Hello there! Please do note that the Red server has now merged with the Blue server to form the Silver server and the Yellow server has now been renamed as the Gold server. 
If you haven't updated your client you'll have to download the latest update here! If you played on the Red/Blue Server, you will also have to log onto the Dashboard and merge your accounts. Also, don't forget to select the correct server as your main server. Furthermore, please be sure to read the Merge FAQ for questions you may have as well as the Common Merge Errors:FAQ if you encounter issues whilst merging. If you played on the Yellow server, then you may simply log on the Gold server and should still have your items and continue your progress. Hope this helps and have a great day!

Goodbye, good luck in all that you do!

Welcome back!

As of now, the servers are currently locked, and there is no ETA as to when they will be up. The servers are locked to test the new updates in the new version. As stated in the General Support Rules, please avoid asking regarding server status here. As of now, the servers are currently locked, and there is no ETA as to when they will be up. As stated in the General Support Rules, please avoid asking regarding server status here. You may check server status by using ^up in #bot-commands of our Official PRO Discord. With that said, will now be locking this thread. Good luck and have a great day.

As of now, the servers are currently locked, and there is no ETA as to when they will be up. The servers are locked to test the new updates in the new version. As stated in the General Support Rules, please avoid asking regarding server status here. As of now, the servers are currently locked, and there is no ETA as to when they will be up. As stated in the General Support Rules, please avoid asking regarding server status here. You may check server status by using ^up in #bot-commands of our Official PRO Discord. With that said, will now be locking this thread. Good luck and have a great day.

As of now, the servers are currently locked, and there is no ETA as to when they will be up. The servers are locked to test the new updates in the new version. As stated in the General Support Rules, please avoid asking regarding server status here. As of now, the servers are currently locked, and there is no ETA as to when they will be up. As stated in the General Support Rules, please avoid asking regarding server status here. You may check server status by using ^up in #bot-commands of our Official PRO Discord. With that said, will now be locking this thread. Good luck and have a great day.

Hi there. Unfortunately, you cannot get Mega Pokemon as of now. Bosses have Mega pokemon though, but they are not obtainable for players. There is no ETA as to when they will be added. However, you can keep an eye out in the In-Game Update Log and Downloads and Update Logs for when they are added.

As of now, the servers are currently locked, and there is no ETA as to when they will be up. The servers are locked to test the new updates in the new version. As stated in the General Support Rules, please avoid asking regarding server status here. As of now, the servers are currently locked, and there is no ETA as to when they will be up. As stated in the General Support Rules, please avoid asking regarding server status here. You may check server status by using ^up in #bot-commands of our Official PRO Discord. With that said, will now be locking this thread. Good luck and have a great day.

Glad to hear that your issue has been resolved. If you have any further questions, please don't hesitate to ask. With that said, will now be locking this thread. Good luck and have a great day!

As of now, the servers are currently locked, and there is no ETA as to when they will be up. The servers are locked to test the new updates in the new version. As stated in the General Support Rules, please avoid asking regarding server status here. As of now, the servers are currently locked, and there is no ETA as to when they will be up. As stated in the General Support Rules, please avoid asking regarding server status here. You may check server status by using ^up in #bot-commands of our Official PRO Discord. With that said, will now be locking this thread. Good luck and have a great day.

Hi there. Can you ensure that you've fully uninstalled your old version. Afterwards, try to restart your phone and reinstall the update afterwards. Feel free to check out this guide for further information.

As of now, the servers are currently locked, and there is no ETA as to when they will be up. The servers are locked to test the new updates in the new version. As stated in the General Support Rules, please avoid asking regarding server status here. As of now, the servers are currently locked, and there is no ETA as to when they will be up. As stated in the General Support Rules, please avoid asking regarding server status here. You may check server status by using ^up in #bot-commands of our Official PRO Discord. With that said, will now be locking this thread. Good luck and have a great day.

As of now, the servers are currently locked, and there is no ETA as to when they will be up. The servers are locked to test the new updates in the new version. As stated in the General Support Rules, please avoid asking regarding server status here. As of now, the servers are currently locked, and there is no ETA as to when they will be up. As stated in the General Support Rules, please avoid asking regarding server status here. You may check server status by using ^up in #bot-commands of our Official PRO Discord. With that said, will now be locking this thread. Good luck and have a great day.