Fluffles

Hello there! Unfortunately you cannot transfer servers as of now due to the topic being closed (It was closed on May 1st, 2018). If you'd like to transfer servers, you'd have to wait until the Admins open the topic once again. The topic and its requirements can be found here for future reference. Sorry for the inconvenience and I hope you understand! Hope this helps and have a great day!

Hi there. Please take note that you'll first have to get the SS Anne ticket from Bill at his house North then East of Cerulean. He'll ask you to find a book, which you can find under his pillow. Let me know if you need further help.

Hi there. Have you blacked out recently?

Hi there. You'll need to teach your Mankey Covet from a relearner. You can also use pokemon with Theif/Frisk or you can catch the pokemon as well. You also don't have to complete the quest right now, you can always come back to it.

Hi there. Changing your email will not change your progress on the server. Hope this clarifies things for you.

Hi there. Could you check one of the following guides? Also please try the solutions below,

Hi there. Can you try using one of the Guides below? Also, try the solutions under as well.

Locked as Spam.

I'll get someone to merge your accounts for you. Will let you know when it's been done.

Yes you do. You can catch one on Route 8.

Hi there. Could you try restarting your computer as well as the following: • Update your Display/Graphical Drivers • Update your Windows Version • Add an exception for the client in your Firewall and Antivirus • Clear out your Physical Memory or Ram to free up space • Terminate processes you don't need in the Task Manager

Hello there! Please do note that the Red server has now merged with the Blue server to form the Silver server and the Yellow server has now been renamed as the Gold server. 
If you haven't updated your client you'll have to download the latest update here! If you played on the Red/Blue Server, you will also have to log onto the Dashboard and merge your accounts. Also, don't forget to select the correct server as your main server. Furthermore, please be sure to read the Merge FAQ for questions you may have as well as the Common Merge Errors:FAQ if you encounter issues whilst merging. If you played on the Yellow server, then you may simply log on the Gold server and should still have your items and continue your progress. Hope this helps and have a great day!

Hi there. Unfortunately when you merge your accounts, you'll only be able to play your account on Silver. To play on Gold with that account, you're gonna need a Server Transfer. Regrettably, you cannot transfer servers as of now due to the topic being closed (It was closed on May 1st, 2018). If you'd like to transfer servers, you'd have to wait until the Admins open the topic once again. The topic and its requirements can be found here for future reference. Sorry for the inconvenience and I hope you understand!

Hi there. Unfortunately, the Mystical Lugia actually has no connection to Alola. As for Rotom, it's simply been teased as a possible reward from Honey Trees. Nevertheless, you can still get a Rotom as shown below: Rotom #Map Area Daytime Rarity MS Level Item Haunted Site Excavation 00:00-23:59 Tier 9 No 15-25 - Mt. Pyre 4F Morty (Reward) M/D/N - No 15 - Let me know if you need any further help.

Hi there. You can purchase membership medallion for varying lengths in the Coin shop. You can also buy membership medallions off of players in the in-game trade chat. Please take note that membership only lasts a certain amount of days, depending on the type of medallion that you activated. It is not permanent. Once you have the medal, simply activate it by clicking on it in your inventory. If you want further information on Membership, feel free to read on the Benefits of Membership.

Hi there. Could you please tell me what it tells you when you try to join the server? Also, can you please try these solutions: • Run the game in compatability mode • Update your Display/Graphical Drivers • Update your Windows Version • Add an exception for the client in your Firewall and Antivirus • Clear out your Physical Memory or Ram to free up space • Terminate processes you don't need in the Task Manager

Hi there. I'm really sorry to hear about your situation. For server crashes on our end, unfortunately, they can be unpredictable at times therefore we're always trying to improve our server stability, but it isn't perfect and can sometimes still result to a crash. Rest assured that we're always trying to bring our players the best experience although sometimes things may not go as planned. Nevertheless, in cases of long downtimes and numerous crashes due from our end, we may sometimes issue compensation to our players. Next, ensuring a proper connection on your end also helps minimize your losses. It is good to check on your internet provider to know when their downtimes will be as well as contacting them if you are not experiencing a stable connection. You may also check with the following questions:  It also would be unfair to the other players who have accepted their losses due to crashing (regardless of our end or theirs) if we restore your pokemon and not theirs. As stated in a General Support Sticky Thread: Now, as I've stated all that I could regarding your issue and nothing further can be done regarding it, I'll now lock this thread. Once again, I'm really sorry for this inconvenience.

Hi there. Could you please try the following? • Run the game in compatability mode • Update your Display/Graphical Drivers (Specifically this one please, as this is what usually causes Unity Errors) • Update your Windows Version • Add an exception for the client in your Firewall and Antivirus • Clear out your Physical Memory or Ram to free up space • Terminate processes you don't need in the Task Manager

Hi there. Please refrain from posting on other people's threads regarding your issue. If you are encountering problems, please feel free to make your own thread. As the original author has been answered, I'll now lock this thread. Good luck and have a great day!

Hi there. Please refrain from posting on past threads, you may make your own thread if you have an issue. Now, as the original author has been answered, I'll now lock this thread. Good luck and have a great day!

Hi there. It seems as if you have already logged into the Silver server, do you still require help? Nevertheless, if after mergring, you are still getting an "Invalid Password" error, please be sure to change your password here. Don't forget it has to be Alphanumerical as well. It is important to change your password on the Dashboard rather than the forums since they differ. If you encounter more issues whilst trying to merge, you may have a look at the Common Merge Errors: FAQ. You may also visit the Server Merge FAQ for some questions you may have.

Hi there. The Pink question mark icon on the top right corner of the screen means that a membership pokemon spawns in that area, and you have not seen it yet. If you'd like to find out what pokemon this is, I recommend doing ^s <Route/Area> in #bot-commands in our Official PRO Discord. Let me know if you need further help.

Hi there. To get a bike, you first have to turn in a Ditto registered to your OT to the youngster in the house to the right of the Vermilion Pokecenter. Afterwards, he will give you a Bike Voucher which you can use to purchase a Bike at the Cerulean City Bike Store for 60k. Let me know if you need further help.

Hi there. Could you tell me what it tells you when you try to log onto the servers? Screenshots will also help.

Hi there! Could you please specify your question? We currently have 4 regions on PRO, identical to the ones in the original Pokemon games.