Armin

Hey @Muffens, I’m sorry for this inconvenience, the Pokémon that were stuck in your party have been moved to the last slot of your PC storage. Please have a check and let me know if they are there. Looking forward to your reply. Have a nice day! Armin

Hello there, Please keep in mind our General Support rules, this one in particular: If you do not know why you were banned and if you feel that your ban is unjust, you can make an appeal in Discipline Appeals subforum. I will now lock this topic, have a nice day. Armin

Hey @K3NNZOR, Once you have beaten Sinnoh E4, if you wish to come back to Kanto or go in another region, just take boat in Canalave City by talking to Sailor Danny. Each travel costs 5,000$, but if you have the transit pass it will be free. Hope this helps, have a good day! Armin

Welcome!

Welcome back!

Welcome to PRO!

As you've successfully merged your account, I'll now lock this topic. Have a great day! Armin

Hey @maioLP, Red Server and Blue Server have recently merged into Silver Server, and the Yellow Server is now renamed as the Gold Server. Therefore you will need to play on Silver Server if you wish to continue your Red / Blue Server progress. If you can't log into Silver Server, you probably need to merge your Red & Blue account, follow these steps to merge your account, make sure to select the right server as your main server! How to merge: [spoiler=Step 1]Log into your dashboard and click the [Merge is required] button: [spoiler=Step 2]Select the desired merge option; once you get the successful merge dialogue, you're done! If you have some errors while doing the merge, check the Common Merge Errors: FAQ.

Hey there, As stated in the Read This Before Making A Support Topic, you can find the reason of your ban by logging into the dashboard, if it doesn't say your account is banned, something on your connection could be causing this issue. • If you're using Proxy, try not to use it, and then test again. • If you're trying to play at school/work or any public place, their connection could have been IP blocked already or be blocking the game on their network. • If you're from UAE/China/North Korea or if your provider is blocking the game, you can use a VPN. If you are indeed banned, please post an appeal in the Discipline Appeals section. Let me know if this is your situation, have a great day! Armin

Welcome! :)

Welcome to PRO! :)

Hey there, Since the owner of this topic has successfully merged his account, I'll now lock this topic. I wish you a good day, Armin. - Locked -

Hey there, As Piinetree already mentioned, Gold Server is currently down. For the future, please be aware of our General Support Rules As stated in the Read this before making a General Support topic, here's a way to troubleshoot whenever you get hit by a "Cannot cannot to server" message: Please note that, when servers go up after a crash, a large amount of people try to log in, resulting in a Ghost queue: - Locked -