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Everything posted by Shinohara
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INTRODUCTION Hey there, PRO Community. How are you all doing? It's your neighborhood Keita/Shinohara here! I’ve missed you. Life is still a chaotic on my side, no improvements since last time (actually got even worse, yikes), BUT worry not — because won’t stop me from sending a little light your way! Starting 22 November 2024, and every day until 31 December 2025, I'll host the Keita Xmas Giveaway! GIVEAWAY & HOW TO PARTECIPATE This is how it will works Monday to Friday: 1 Coin Capsule Saturday: 2 Coin Capsules Sunday: 3 Coin Capsules To partecipate, post a comment with your USERNAME and SERVER (feel free to add any extra comment if you want, but write those!) Here is the complete day list: RULES (Better Explained) New Players can partecipate! Does not matter if you are new to the game or old! Both Gold and Silver servers can participate. It doesn’t matter which server you play on, everyone is allowed to join every day. A new giveaway thread will be posted daily. Each day has its own post, and only comments on that day’s post count for that day’s giveaway. Winners will be chosen through a recorded spin on spinthewheel.io. I will record the spin and post the video directly in the daily thread so everything is transparent. (winner will be announced in the next 24 hours after the daily event ended) You can enter until 23:59 (GMT +0) of the same day the giveaway thread was posted. Any entry after that time won’t be counted. You can participate every day, even if you’ve already won before. There are no limits on how many times you can win throughout the event. Prizes will be delivered through Mailbox, or you can meet me in Vermilion City if you prefer direct trade. EXTRA INFOS (For Both Staff and Players) This is not an Official Staff Giveaway The accounts that will be used to trade will be: Keita and Ryu (one stay gold, the other silver. I've purchased extra CCs to cover me transferring if needed) Evidence of Coin Capsules: CURRENT WINNERS - THIS THREAD IS USED FOR DAY 9 - Good Luck!
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Keita/Shinohara's XMAS Giveaway [Day 8]
Shinohara replied to Shinohara's topic in Unofficial Tournaments and Events
Congratz to @Naatch and @Zayrex for winning the Day 8! https://youtu.be/jeY_HooI4xA -
INTRODUCTION Hey there, PRO Community. How are you all doing? It's your neighborhood Keita/Shinohara here! I’ve missed you. Life is still a chaotic on my side, no improvements since last time (actually got even worse, yikes), BUT worry not — because won’t stop me from sending a little light your way! Starting 22 November 2024, and every day until 31 December 2025, I'll host the Keita Xmas Giveaway! GIVEAWAY & HOW TO PARTECIPATE This is how it will works Monday to Friday: 1 Coin Capsule Saturday: 2 Coin Capsules Sunday: 3 Coin Capsules To partecipate, post a comment with your USERNAME and SERVER (feel free to add any extra comment if you want, but write those!) Here is the complete day list: RULES (Better Explained) New Players can partecipate! Does not matter if you are new to the game or old! Both Gold and Silver servers can participate. It doesn’t matter which server you play on, everyone is allowed to join every day. A new giveaway thread will be posted daily. Each day has its own post, and only comments on that day’s post count for that day’s giveaway. Winners will be chosen through a recorded spin on spinthewheel.io. I will record the spin and post the video directly in the daily thread so everything is transparent. (winner will be announced in the next 24 hours after the daily event ended) You can enter until 23:59 (GMT +0) of the same day the giveaway thread was posted. Any entry after that time won’t be counted. You can participate every day, even if you’ve already won before. There are no limits on how many times you can win throughout the event. Prizes will be delivered through Mailbox, or you can meet me in Vermilion City if you prefer direct trade. EXTRA INFOS (For Both Staff and Players) This is not an Official Staff Giveaway The accounts that will be used to trade will be: Keita and Ryu (one stay gold, the other silver. I've purchased extra CCs to cover me transferring if needed) Evidence of Coin Capsules: CURRENT WINNERS - THIS THREAD IS USED FOR DAY 8 - Good Luck!
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Keita/Shinohara's XMAS Giveaway [Day 7]
Shinohara replied to Shinohara's topic in Unofficial Tournaments and Events
Congratulation to @Partha69 for winning the Day 7! https://youtu.be/z3EfWj_Ra6Q -
INTRODUCTION Hey there, PRO Community. How are you all doing? It's your neighborhood Keita/Shinohara here! I’ve missed you. Life is still a chaotic on my side, no improvements since last time (actually got even worse, yikes), BUT worry not — because won’t stop me from sending a little light your way! Starting 22 November 2024, and every day until 31 December 2025, I'll host the Keita Xmas Giveaway! GIVEAWAY & HOW TO PARTECIPATE This is how it will works Monday to Friday: 1 Coin Capsule Saturday: 2 Coin Capsules Sunday: 3 Coin Capsules To partecipate, post a comment with your USERNAME and SERVER (feel free to add any extra comment if you want, but write those!) Here is the complete day list: RULES (Better Explained) New Players can partecipate! Does not matter if you are new to the game or old! Both Gold and Silver servers can participate. It doesn’t matter which server you play on, everyone is allowed to join every day. A new giveaway thread will be posted daily. Each day has its own post, and only comments on that day’s post count for that day’s giveaway. Winners will be chosen through a recorded spin on spinthewheel.io. I will record the spin and post the video directly in the daily thread so everything is transparent. (winner will be announced in the next 24 hours after the daily event ended) You can enter until 23:59 (GMT +0) of the same day the giveaway thread was posted. Any entry after that time won’t be counted. You can participate every day, even if you’ve already won before. There are no limits on how many times you can win throughout the event. Prizes will be delivered through Mailbox, or you can meet me in Vermilion City if you prefer direct trade. EXTRA INFOS (For Both Staff and Players) This is not an Official Staff Giveaway The accounts that will be used to trade will be: Keita and Ryu (one stay gold, the other silver. I've purchased extra CCs to cover me transferring if needed) Evidence of Coin Capsules: CURRENT WINNERS - THIS THREAD IS USED FOR DAY 7 - Good Luck!
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Keita/Shinohara's XMAS Giveaway [Day 6]
Shinohara replied to Shinohara's topic in Unofficial Tournaments and Events
Congratz to @Alphaulfric for winning day 6! https://youtu.be/JT66Y4os6sA -
- DAY 6 - Sorry for the delay, I felt very bad today and I needed to check my doctor, so I ended up closing today's a few hours later than usual. INTRODUCTION Hey there, PRO Community. How are you all doing? It's your neighborhood Keita/Shinohara here! I’ve missed you. Life is still a chaotic on my side, no improvements since last time (actually got even worse, yikes), BUT worry not — because won’t stop me from sending a little light your way! Starting 22 November 2024, and every day until 31 December 2025, I'll host the Keita Xmas Giveaway! GIVEAWAY & HOW TO PARTECIPATE This is how it will works Monday to Friday: 1 Coin Capsule Saturday: 2 Coin Capsules Sunday: 3 Coin Capsules To partecipate, post a comment with your USERNAME and SERVER (feel free to add any extra comment if you want, but write those!) Here is the complete day list: RULES (Better Explained) New Players can partecipate! Does not matter if you are new to the game or old! Both Gold and Silver servers can participate. It doesn’t matter which server you play on, everyone is allowed to join every day. A new giveaway thread will be posted daily. Each day has its own post, and only comments on that day’s post count for that day’s giveaway. Winners will be chosen through a recorded spin on spinthewheel.io. I will record the spin and post the video directly in the daily thread so everything is transparent. (winner will be announced in the next 24 hours after the daily event ended) You can enter until 23:59 (GMT +0) of the same day the giveaway thread was posted. Any entry after that time won’t be counted. You can participate every day, even if you’ve already won before. There are no limits on how many times you can win throughout the event. Prizes will be delivered through Mailbox, or you can meet me in Vermilion City if you prefer direct trade. EXTRA INFOS (For Both Staff and Players) This is not an Official Staff Giveaway The accounts that will be used to trade will be: Keita and Ryu (one stay gold, the other silver. I've purchased extra CCs to cover me transferring if needed) Evidence of Coin Capsules: CURRENT WINNERS - THIS THREAD IS USED FOR DAY 6 - Good Luck!
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Keita/Shinohara's XMAS Giveaway [Day 5]
Shinohara replied to Shinohara's topic in Unofficial Tournaments and Events
Sorry for the delay, I had few health issues today and I needed to check a doctor, so ended up closing today's giveaway a bit later than usual. @Metanarchy win Day 5! Video Evidence: https://www.youtube.com/watch?v=SDD72QBqbmY -
- DAY 5 - INTRODUCTION Hey there, PRO Community. How are you all doing? It's your neighborhood Keita/Shinohara here! I’ve missed you. Life is still a chaotic on my side, no improvements since last time (actually got even worse, yikes), BUT worry not — because won’t stop me from sending a little light your way! Starting 22 November 2024, and every day until 31 December 2025, I'll host the Keita Xmas Giveaway! GIVEAWAY & HOW TO PARTECIPATE This is how it will works Monday to Friday: 1 Coin Capsule Saturday: 2 Coin Capsules Sunday: 3 Coin Capsules To partecipate, post a comment with your USERNAME and SERVER (feel free to add any extra comment if you want, but write those!) Here is the complete day list: RULES (Better Explained) New Players can partecipate! Does not matter if you are new to the game or old! Both Gold and Silver servers can participate. It doesn’t matter which server you play on, everyone is allowed to join every day. A new giveaway thread will be posted daily. Each day has its own post, and only comments on that day’s post count for that day’s giveaway. Winners will be chosen through a recorded spin on spinthewheel.io. I will record the spin and post the video directly in the daily thread so everything is transparent. (winner will be announced in the next 24 hours after the daily event ended) You can enter until 23:59 (GMT +0) of the same day the giveaway thread was posted. Any entry after that time won’t be counted. You can participate every day, even if you’ve already won before. There are no limits on how many times you can win throughout the event. Prizes will be delivered through Mailbox, or you can meet me in Vermilion City if you prefer direct trade. EXTRA INFOS (For Both Staff and Players) This is not an Official Staff Giveaway The accounts that will be used to trade will be: Keita and Ryu (one stay gold, the other silver. I've purchased extra CCs to cover me transferring if needed) Evidence of Coin Capsules: CURRENT WINNERS - THIS THREAD IS USED FOR DAY 5 - Good Luck!
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Keita/Shinohara's XMAS Giveaway [Day 4]
Shinohara replied to Shinohara's topic in Unofficial Tournaments and Events
Congratulation to Beachboybwustur for winning Day 4! https://youtu.be/1JK89tMYBhw Let's move to Day 5! https://pokemonrevolution.net/forum/topic/267589-keitashinoharas-xmas-giveaway-day-5/ -
Keita/Shinohara's XMAS Giveaway [Day 3]
Shinohara replied to Shinohara's topic in Unofficial Tournaments and Events
The winner of Day 3 is @Viscabarcaa, congratulations! Video Evidence: https://youtu.be/cFPMTGdN014 DAY 4 IS OPEN! https://pokemonrevolution.net/forum/topic/267553-keitashinoharas-xmas-giveaway-day-4/ -
- DAY 4 - INTRODUCTION Hey there, PRO Community. How are you all doing? It's your neighborhood Keita/Shinohara here! I’ve missed you. Life is still a chaotic on my side, no improvements since last time (actually got even worse, yikes), BUT worry not — because won’t stop me from sending a little light your way! Starting 22 November 2024, and every day until 31 December 2025, I'll host the Keita Xmas Giveaway! GIVEAWAY & HOW TO PARTECIPATE This is how it will works Monday to Friday: 1 Coin Capsule Saturday: 2 Coin Capsules Sunday: 3 Coin Capsules To partecipate, post a comment with your USERNAME and SERVER (feel free to add any extra comment if you want, but write those!) Here is the complete day list: RULES (Better Explained) New Players can partecipate! Does not matter if you are new to the game or old! Both Gold and Silver servers can participate. It doesn’t matter which server you play on, everyone is allowed to join every day. A new giveaway thread will be posted daily. Each day has its own post, and only comments on that day’s post count for that day’s giveaway. Winners will be chosen through a recorded spin on spinthewheel.io. I will record the spin and post the video directly in the daily thread so everything is transparent. (winner will be announced in the next 24 hours after the daily event ended) You can enter until 23:59 (GMT +0) of the same day the giveaway thread was posted. Any entry after that time won’t be counted. You can participate every day, even if you’ve already won before. There are no limits on how many times you can win throughout the event. Prizes will be delivered through Mailbox, or you can meet me in Vermilion City if you prefer direct trade. EXTRA INFOS (For Both Staff and Players) This is not an Official Staff Giveaway The accounts that will be used to trade will be: Keita and Ryu (one stay gold, the other silver. I've purchased extra CCs to cover me transferring if needed) Evidence of Coin Capsules: CURRENT WINNERS - THIS THREAD IS USED FOR DAY 4 - Good Luck!
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DAY 4 IS OPEN! https://pokemonrevolution.net/forum/topic/267553-keitashinoharas-xmas-giveaway-day-4/ - DAY 3 - INTRODUCTION Hey there, PRO Community. How are you all doing? It's your neighborhood Keita/Shinohara here! I’ve missed you. Life is still a chaotic on my side, no improvements since last time (actually got even worse, yikes), BUT worry not — because won’t stop me from sending a little light your way! Starting 22 November 2024, and every day until 31 December 2025, I'll host the Keita Xmas Giveaway! GIVEAWAY & HOW TO PARTECIPATE This is how it will works Monday to Friday: 1 Coin Capsule Saturday: 2 Coin Capsules Sunday: 3 Coin Capsules To partecipate, post a comment with your USERNAME and SERVER (feel free to add any extra comment if you want, but write those!) Here is the complete day list: RULES (Better Explained) New Players can partecipate! Does not matter if you are new to the game or old! Both Gold and Silver servers can participate. It doesn’t matter which server you play on, everyone is allowed to join every day. A new giveaway thread will be posted daily. Each day has its own post, and only comments on that day’s post count for that day’s giveaway. Winners will be chosen through a recorded spin on spinthewheel.io. I will record the spin and post the video directly in the daily thread so everything is transparent. (winner will be announced in the next 24 hours after the daily event ended) You can enter until 23:59 (GMT +0) of the same day the giveaway thread was posted. Any entry after that time won’t be counted. You can participate every day, even if you’ve already won before. There are no limits on how many times you can win throughout the event. Prizes will be delivered through Mailbox, or you can meet me in Vermilion City if you prefer direct trade. EXTRA INFOS (For Both Staff and Players) This is not an Official Staff Giveaway The accounts that will be used to trade will be: Keita and Ryu (one stay gold, the other silver. I've purchased extra CCs to cover me transferring if needed) Evidence of Coin Capsules: CURRENT WINNERS - THIS THREAD IS USED FOR DAY 3 - Good Luck!
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Keita/Shinohara's XMAS Giveaway [Day 2]
Shinohara replied to Shinohara's topic in Unofficial Tournaments and Events
The winners of Day 2 are: @Uxxelmon @Lor3hcc @Megadialga Congratulation! Video Evidence: https://www.youtube.com/watch?v=hw4lvATdbhA Trade Evidence will be published on the next threads, just to avoid people posting again in this thread instead of the new one. -
Keita/Shinohara's XMAS Giveaway [Day 1]
Shinohara replied to Shinohara's topic in Unofficial Tournaments and Events
The winners of the 1st Day of Xmas Giveaway are... @Ricsi1994 and @Ragequit027. Congratulation! Trade Evidence: https://www.youtube.com/watch?v=otPZmfcZ8I0 LET'S MOVE TO DAY 2! https://pokemonrevolution.net/forum/topic/267443-keitashinoharas-xmas-giveaway-day-2/ -
- DAY 2 FINISHED - CHECK DAY 3! https://pokemonrevolution.net/forum/topic/267507-keitashinoharas-xmas-giveaway-day-3/ INTRODUCTION Hey there, PRO Community. How are you all doing? It's your neighborhood Keita/Shinohara here! I’ve missed you. Life is still a chaotic on my side, no improvements since last time (actually got even worse, yikes), BUT worry not — because won’t stop me from sending a little light your way! Starting 22 November 2024, and every day until 31 December 2025, I'll host the Keita Xmas Giveaway! GIVEAWAY & HOW TO PARTECIPATE This is how it will works Monday to Friday: 1 Coin Capsule Saturday: 2 Coin Capsules Sunday: 3 Coin Capsules To partecipate, post a comment with your USERNAME and SERVER (feel free to add any extra comment if you want, but write those!) Here is the complete day list: RULES (Better Explained) New Players can partecipate! Does not matter if you are new to the game or old! Both Gold and Silver servers can participate. It doesn’t matter which server you play on, everyone is allowed to join every day. A new giveaway thread will be posted daily. Each day has its own post, and only comments on that day’s post count for that day’s giveaway. Winners will be chosen through a recorded spin on spinthewheel.io. I will record the spin and post the video directly in the daily thread so everything is transparent. (winner will be announced in the next 24 hours after the daily event ended) You can enter until 23:59 (GMT +0) of the same day the giveaway thread was posted. Any entry after that time won’t be counted. You can participate every day, even if you’ve already won before. There are no limits on how many times you can win throughout the event. Prizes will be delivered through Mailbox, or you can meet me in Vermilion City if you prefer direct trade. EXTRA INFOS (For Both Staff and Players) This is not an Official Staff Giveaway The accounts that will be used to trade will be: Keita and Ryu (one stay gold, the other silver. I've purchased extra CCs to cover me transferring if needed) Evidence of Coin Capsules: CURRENT WINNERS - THIS THREAD IS USED FOR DAY 2 - Good Luck!
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INTRODUCTION Hey there, PRO Community. How are you all doing? It's your neighborhood Keita/Shinohara here! I’ve missed you. Life is still a chaotic on my side, no improvements since last time (actually got even worse, yikes), BUT worry not — because won’t stop me from sending a little light your way! Starting today, and every day until 31 December 2025, I'll host the Keita Xmas Giveaway! GIVEAWAY & HOW TO PARTECIPATE This is how it will works Monday to Friday: 1 Coin Capsule Saturday: 2 Coin Capsules Sunday: 3 Coin Capsules To partecipate, post a comment with your USERNAME and SERVER (feel free to add any extra comment if you want, but write those!) Here is the complete day list: RULES (Better Explained) New Players can partecipate! Does not matter if you are new to the game or old! Both Gold and Silver servers can participate. It doesn’t matter which server you play on, everyone is allowed to join every day. A new giveaway thread will be posted daily. Each day has its own post, and only comments on that day’s post count for that day’s giveaway. Winners will be chosen through a recorded spin on spinthewheel.io. I will record the spin and post the video directly in the daily thread so everything is transparent. (winner will be announced in the next 24 hours after the daily event ended) You can enter until 23:59 (GMT +0) of the same day the giveaway thread was posted. Any entry after that time won’t be counted. You can participate every day, even if you’ve already won before. There are no limits on how many times you can win throughout the event. Prizes will be delivered through Mailbox, or you can meet me in Vermilion City if you prefer direct trade. EXTRA INFOS (For Both Staff and Players) This is not an Official Staff Giveaway (although, would be cool if Staff can advertise it so new players can reach it, the more = the better), I gain nothing from it. The accounts that will be used to trade will be: Keita and Ryu (one stay gold, the other silver. I've purchased extra CCs to cover me transferring if needed) Evidence of Coin Capsules: - THIS THREAD IS USED FOR DAY 1 - Good Luck!
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It’s been 7 years. 7 years of a long journey together, challenges, laughter, and growth. I joined the Staff when I was 22 and now I am almost 30 in a few months What began as a simple step into a community I admired quickly became one of the longest and most meaningful journeys of my life. For 1/4 of my life, PRO has been a community, a family, and a place where I’ve spent 20.000+ hours alongside you all as someone whose job was to protect the integrity of the game and ensure everyone could enjoy it fairly. MY ROLE IN PRO As a Moderation Staff and later Admin, my role wasn’t always the most glamorous and visible to players. I didn’t design new regions or events. Instead, I worked behind the scenes, reviewing reports, investigating rule-violations, handing out punishments when necessary, and sometimes having the tough conversations nobody likes to have (). It wasn’t always easy, and it certainly wasn’t always fun or rewarded, but it was very important for me… because keeping PRO fair and safe meant protecting the adventure you all love and protecting the community in general, which is the reason I joined the Staff Team. I know that sometimes my role put me in situations where I had to make hard calls. I would be lying if I said I’ve always done everything right. Not every decision I made was perfect, and I’m sure there were moments where I did wrong (I mean, in 7 years of work it would be impossible to make 0 mistakes) or where I could have done better. There were decisions I wish I had handled differently. However, all of my actions were motivated by wanting the best for both the game and its community, and that never changed. WHY AM I LEAVING? The truth is, my journey here is ending not because I’ve stopped caring, but because my mental and physical health has reached a point where I cannot give the game, the community, or the staff team the dedication they deserve. I’ve always believed the players deserve my very best, and if I can’t provide that, continuing would feel like letting you all down and kind of disrespecting you. As some player know, my life has never been a simple one. I was born with more health problems than I could count, and as the years passed, they only grew heavier. Surgeries, endless hospital stays just to survive. Surviving was never a given, but something I had to fight for, over and over like an endless battle. Every time I thought I had won, something new emerged to destroy me. Last year and the first half of this one I fought through a severe infection that nearly destroyed a lot of my organs and almost took my life. I spent months in the hospital, clinging to hope. Once I beat the infection, I thought I had fixed everything only for life to strike again. Without warning, recently I suddenly lost the sight in one eye completely and am blind, and half the vision in the other due to another health issue. Due to all of this, I had a complete mental breakdown because I spent a whole life in this situation over and over. The tears/crying wouldn’t stop, the desperation wouldn't stop and it's been a continuous "why me?" and then situation is getting worse and worse and I have almost reached the bottom of the barrel and cannot see the light anymore. Given this, I’ve decided to step back, focus on recovery, and fight for myself for once. I’ve already taken steps to get the help I need, and I hold on to hope that better days will come. TO ALL OF YOU PLAYERS To every player I’ve met along the way, regardless if we spoke 1 or 100 times, thank you. Thank you to everyone who made my years here worthwhile and fun, to the players who respected the rules or reformed themselves after violating them, to those who gave constructive feedback, to those who showed kindness in chat, and even to those who challenged me to do better. You all played a part in my time here. Please, keep this community strong. Be patient with the Staff Members, they’re not perfect, but their heart is in the right place and they’re doing a tough job for the good of everyone as they want the best for PRO and its community. Treat each other with respect and remember that behind each username there is a person with feeling and emotions. Help new players find their way in the game, and remember that at the end of the day, we’re all here for the same reason: our love for Pokémon and this world we share. FINAL WORDS I leave proud, proud of the time I was here. PRO will keep evolving without me, and I’ll be watching from the sidelines, cheering and smiling for every success, and rooting for all of you and the next generation of both players and staff to find their own unforgettable moments here like I did. 7 years is a long time to give a piece of your heart to something. And PRO will always have my heart. This is not goodbye forever. It’s just the closing of my chapter, so that new ones can be written by those ready to carry the torch. I wish you all to continue your player journey and find a lot of happiness on your path like I did on mine. — Keita here, signing off for the last time — thank you for some of the brightest days of my life. PS: I've no news about Summer Tournament. I was asked to wait due to some background stuff, but further info will be provided by the Admin Team
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Hey there @Ichigo77 After careful consideration, we have made the decision to disable that page. Unfortunately, the feature had few issues and was repeatedly misused by a few players, which led to negative impacts on other players and, consequently, on the game. Following internal discussions within the Staff Team, we came to the conclusion that the page is not essential for players to fully enjoy the game, and it does not contribute to their gameplay experience. That said, we truly value your opinion and do not exclude the fact that maybe we may have missed something. Is there something we might have overlooked?
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resolved Miss click on Coins item purchase
Shinohara replied to Chaosknigth's topic in Resolved General Support
Hey there, thank you for your patience. I've removed the Halloween Box from your account and added back the 25x Coins. Have a wonderful week. -
Hello there @Brimbrim741 I would like to apologize for the time taken to deal with your case. Unfortunately, your thraed ended up buried due to an high amount of requests we received recently and, since we are currently short-staffed, we failed to deal with it in a reasonable amount of time. The refund has been processed successfully, and the item has been removed while the coins have been added back to your account. If you have any further questions or concerns, feel free to reach out. Wish you a wonderful day and week. - Keita/Shinohara
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Hello there @Zenyard ! I would like to apologize for the time taken to deal with your case. Unfortunately, we are currently short-staffed. The refund has been processed successfully, and the item has been removed while the coins have been added back to your account. If you have any further questions or concerns, feel free to reach out. Wish you a wonderful day and week. - Keita/Shinohara
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resolved Accidentally gave my mon to collector Joro.
Shinohara replied to Z303's topic in Resolved General Support
I would like to apologize for the time taken to deal with your case. Unfortunately, your case got buried under a huge amount of threads and, since we are short-staffed, we failed to deal with it in a reasonable amount of time. I sincerely apologize. The refund has been processed successfully, and the Pokemon has been recovered while the coins have been removed from your account. If you have any further questions or concerns, feel free to reach out. Wish you a wonderful day and week. - Keita/Shinohara -
resolved Refund Request Accidental Purchased Item
Shinohara replied to Reqedd's topic in Resolved General Support
Hello there @Reqedd I would like to apologize for the time taken to deal with your case. Unfortunately, we are currently short-staffed. The refund has been processed successfully, and the item has been removed while the coins have been added back to your account. If you have any further questions or concerns, feel free to reach out. Wish you a wonderful day and week. - Keita/Shinohara -
Hey there @Sefanne Unfortunately, that's not possible. However, I see you have a large amount of unused space, likely due to a very large monitor. Have you tried enabling fluid width? Fluid width is designed for users with big monitors and might help improve your situation and make it more comfortable.