Kvar

Apologies for the inconvenience. By any chance, are you copying and pasting your password instead of typing it out? Are you by accident pressing the Caps Block button? What happens if you reset your password to a different one?

Hey there, all you need to do is to release a few pokemon from your PC Box! Afterwards, interact with Diancie again.

Hey there, there's no fix for the issue yet and we're still investigating it. Feel free to try to evolve some of the pokemon again and share screenshots of the results if the bug happens again so we can investigate further.

Locked as resolved.

Locked as resolved.

I restored it, check if it's in your PC.

Hey there, apologies for the delay. Could you try to beat the boss Horon without losing a single pokemon in battle and then going back into the Alucard Castle?

No updates yet.

Hey there, are you playing in a private or public network? Are you able to use phone data if it's in an android? Did you clean your DNS cache? What map are you currently in? Normally this is caused due to internet instability that is momentary.

We do not have an answer yet I can provide you with. I cannot give you any exact details as I am waiting for a response.

I'm glad! I'll lock this as resolved.

Apologies for the inconvenience, we are fully aware of the issue and investigating it. Which evolution data have you lost? Do you remember the exact pokemon?

Hey there, apologies for any inconvenience caused. We are aware of issues caused by the Lake Trio Quest and we'll let you know as soon as they are resolved.

Hey there, the cooldown is completely intended as to not abuse certain PvE content that would easily provide a massive amount of unintended rewards. This is also applicable to many other PvE activities. As the issue was completely on your end (as your light went off), we cannot reset your cooldown. I will lock this as resolved.

Forwarded, wait for a response.