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Codexed

Community Coordinator
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About Codexed

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Junior Trainer (3/12)

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  1. Hello there! I apologize for the inconvenience you're having. Could you please try taking a video of the line that you described when moving? Additionally, you can try uninstalling all PRO related files, then redownloading the client via this link: PRO Download Link to see if that resolves your issue. Whenever convenient, please let me know the results, and if the issue still persists, please try and attach a video of the visual glitch so I can further assist. Looking forward to your reply! - Codexed
  2. Thank you for the information. After some testing from the Developer team, we have come up with a few possible solutions that you could try: If your password contains any kind of special character, please change your password to be alphanumeric (only letters and numbers) Please try using a different browser that has no additional plugins to login to the PRO Dashboard (Like Microsoft Edge) At your convenience, please let me know if these steps helped resolve your issue. If not, we are more than happy to continue to investigate this further for you. Looking forward to your reply! - Codexed
  3. Hello there! I am happy to hear that your issue is resolved. Since that is the case, I will go ahead and lock this thread. If you have any future questions or concerns, please feel free to create a new thread. Have a wonderful day! - Codexed
  4. Hello again, @Modonmitrya. Thank you for your patience while we try to debug this issue. Could you please tell me if you have any other affected accounts that face this issue, or is it just Modonmitrya? Looking forward to your reply! - Codexed
  5. Hello again, @Lifeguard! I apologize for the delayed response. I am very happy to hear that you got your Gyaradosite back. Since that is the case, I will go ahead and lock this thread. If you have any future questions or concerns, please feel free to create a new thread. Have a wonderful day! - Codexed
  6. Hello there! Firstly, I apologize for the delayed response. I really appreciate you bringing this to our attention. I hope you'll be happy to know that we have noted this as an issue, and I have forwarded this request to an appropriate staff member. Since I see that Lyn1311 has made a thread concerning the same thing, I will go ahead and lock this thread. Again, thank you for pointing this out to us. If you have any future questions or concerns, please feel free to create a new thread. Have a wonderful day! - Codexed
  7. Hello there! Firstly, I apologize for the delayed response and for the inconvenience that you are facing. I have forwarded your request to the appropriate Staff team. Once there are any updates, I will be sure to update you via this thread. In the meantime, thank you for your patience. Have a wonderful day! - Codexed
  8. Hello there! Firstly, I apologize for the delayed response. Could you please tell me the account name that you used to send the mail? Looking forward to your reply! - Codexed
  9. Hello there! Firstly, I apologize for the delayed response to your thread. I have forwarded your request to the appropriate Staff team, and I will update you as soon as I have more information on this. Thank you for your patience. Have a wonderful day! - Codexed
  10. Hello there! I apologize for the inconvenience. Each vitamin will raise EVs in increments of 10 for 1 stat until that stat reaches 100 EVs. After 100 EVs, Vitamins will not work for that particular stat. So, in your case, since your speed EVs are already over the 100 EV limit for vitamins, you are receiving the message that it will have no effect. For more information on vitamins, you can refer to this PRO Wiki link: Vitamins Information. I hope this information was helpful to you. If you have any additional questions or concerns about this, please let me know! - Codexed
  11. Hello there @Slvh. Welcome back to PRO! I hope you find it as enjoyable or more enjoyable than when you played previously. Also, I wanted to point out, I love Espeon (especially the shiny version)! I do hope you'll have lots of fun. If you need any assistance or have any concerns, please feel free to make a post in General Support. We are always here to help if you should need it. Have fun and have a wonderful day! - Codexed
  12. Hello there! I apologize for the inconvenience. After reviewing your account, it seems like you never received the Exp. Share. Whenever convenient for you, could you please try visiting Route 2 Stop House 3, speaking with the Professor's Aide, and seeing if he will give you one? After attempting this, please let me know if that resolves your issue. Looking forward to your reply! - Codexed
  13. That's great to hear! Since your issue is resolved, I will go ahead and lock this thread. If you have any future questions or concerns, please feel free to create a new thread. Have a wonderful day! - Codexed
  14. Hello there! I apologize for the inconvenience. You can reset your password using this link: Forgot Password Link. This will effectively send you an email to the email address that you registered with for PRO to reset your password. Whenever convenient, please let me know if this fixes your issue. I look forward to your reply! - Codexed
  15. You're very welcome! Since your issue is resolved, I will go ahead and lock this thread. If you have any future questions or concerns, please feel free to create a new thread. Have a wonderful day! - Codexed
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