Thaloras

Hello, Thank you for reaching out to us. Did you just lower the volume down to 0 or actually tick the "mute" box for both the Music and SFX Volume? Can you provide a screenshot or a screen record when it crashes? So we can figure out what is happening. Looking forward to your response. Kind regards, Thaloras.

Hello, Thank you for reaching out to us. This is not a bug, so i have moved your topic to General Support. All of your Pokemon were gaining exp because of the event feature called Party Exp. Share. Since the event is over, Party Exp. Share is no longer active. Only Pokemon that contribute to the battle get Exp from it, but you can use an item called Exp. Share to get Exp on 1 more Pokemon from your party, aside from the ones that contributed to the battle. You can find more information about Exp. Share by visiting this link. Since there is no issue about it, I'm going to lock this topic now. Best regards, Thaloras.

Hello @Shicamaro, Thank you for reaching out to us. There is plenty of walkthroughs for boss teams out there. I found 2 that seem like they explain everything needed to be known about bosses. You can find out how to deal with every boss in the game and how to create your own team here. You can find out the optimal strategy on how to do a boss run here. I hope this information helps. if you have any other questions regarding this topic, let me know! Best regards, Thaloras.

Hello, thank you for reaching out to us. In order to evolve it, you need to faint your pokemon to lose happiness, and then increase it back to 255. After that, the pop-up evolution screen will show. Note: Knockout Drops faint your pokemon, but it doesn't decrease happiness. I hope this information helps. Let me know if you have any other questions regarding this topic! Best regards, Thaloras.

Hello, thank you for reaching out to us. I am very glad to see that you found a solution to your issue. I would go an extra mile on that and mute the in-game music and sounds. There has been a known bug that crashes your game when failing to load the music. It can't hurt to be sure about your game having a much lower chance of crashing again in the future. I hope this information helps. Since your issue has been resolved, I will lock this thread. For any future questions or doubts, feel free to reach out to us again! Best regards, Thaloras.

Hello, thank you for reaching out to us. You can gain access to your account by changing the email that is linked to it. You do so by creating a topic here, following the instructions, and a respective party will handle your case as soon as possible. If you have any other questions regarding this topic, feel free to ask! Kind regards, Thaloras.

Hello, Thank you for reaching out to us. The most probable cause of your issue would be the known bug that crashes your game for failing to load the map music. To fix this, mute in-game music and sounds and try again. Let me know if it works! About the "User already logged in" message, it happens when the game kicks you out but still thinks you are online, so when you try to log back in, it shows you that message. There is nothing to be afraid of, it's not uncommon to see that message. Looking forward to your response.

@Noego91 Of course, You get HM-Cut after you complete the S.S. Anne storyline. Here is the link to a complete Kanto Walkthrough of the story. You can obtain Headbutt by visiting a tutor in Viridian Maze, or going to the Celadon Department Store to purchase a TM. You can check the other locations here. Let me know if i can help you with anything else! Best regards, Thaloras.

That was the first answer i gave to you, your last trade including the 31/27 Blacephalon was with a player named Vinhvinhvinh, on September 8th 2024.

Greetings @Noego91, Welcome to PRO! I'm very glad to see a new player starting their journey in this game, for any questions, we are here to help and guide you, just like every other member of this community! You can choose Pikachu as your starter, or you can catch one in Vermilion Forest. For all Pikachu's locations, you can check out this link here. That link takes you to the official PRO wikipedia, where you can find a guide for almost anything you want! About your second question, if you meant IV's, we do not have an information about pokemons individual values before we catch it. If you meant base stats, ability, etc... you can click on a pokedex and type in the pokemon's name, after you unlock the pokedex data for the pokemon. I hope you have a wonderful time playing this game, and wish to see you again! Best regards, Thaloras.

Of course. After the already mentioned trade, you traded a 29/22 Blacephalon to "Unbannedme", then you traded a 18/22 Blacephalon and a Charizard in exchange for a Golduck, with "Nhokon". After that "Vinhvinhvinh" traded you the same 29/22 Blacephalon you previously traded to "Unbannedme". I hope this information helps. Kind regards, Thaloras.

For the 31 speed Blacephalon, yes. You had few more trades that included a different Blacephalon after that. Let me know if you have any more questions. Kind regards, Thaloras.

Hello, Thank you for reaching out to us. You have to verify your account in order to play the game. You do so by clicking on that link that pops on your screen, which sends a verification mail to your email adress. Once you verify the device, you will be able to play the game. I hope this information helps. Kind regards, Thaloras.

Hello, thank you for reaching out to us. You traded a Timid 31/27 Blacephalon to a player named Vinhvinhvinh, on September 8th 2024. I hope this information clears it out. If you have more questions regarding this topic, feel free to ask. Kind regards, Thaloras.

We are aware of the exact time the lag started to happen, there were a lot of changes which makes it hard to find the exact thing that created that issue. I can assure you that the lag will be fixed, but we do not know when that is gonna happen. Unfortunately, until then, we can just play it the way it is right now. Some days dungeon lags a lot, and the other days, it's a bit more pleasant to play, I like to give it my best every time and potentially get a decent score on the days it doesn't lag a lot. In the end, every run gives rewards upon completion, whether it's lagging or not. I hope sharing my point of view helps. Best regards, Thaloras.