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Thaloras

Staff Apprentice
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  1. For the 31 speed Blacephalon, yes. You had few more trades that included a different Blacephalon after that. Let me know if you have any more questions. Kind regards, Thaloras.
  2. Hello, Thank you for reaching out to us. You have to verify your account in order to play the game. You do so by clicking on that link that pops on your screen, which sends a verification mail to your email adress. Once you verify the device, you will be able to play the game. I hope this information helps. Kind regards, Thaloras.
  3. Hello, thank you for reaching out to us. You traded a Timid 31/27 Blacephalon to a player named Vinhvinhvinh, on September 8th 2024. I hope this information clears it out. If you have more questions regarding this topic, feel free to ask. Kind regards, Thaloras.
  4. Hello, thank you for reaching out to us. I am sorry to inform you that we cannot help in your case. If you do an accidental release of a pokemon, we can bring it back, but in your case we can't do anything about it. There are some faster ways to level up a pokemon, like re-challenging the gym leaders and other NPC's, going to the Victory Road, where wild pokemon are higher level, or going to the Trainer Towers. If you have any other questions regarding this topic, feel free to ask! Kind regards, Thaloras.
  5. We are aware of the exact time the lag started to happen, there were a lot of changes which makes it hard to find the exact thing that created that issue. I can assure you that the lag will be fixed, but we do not know when that is gonna happen. Unfortunately, until then, we can just play it the way it is right now. Some days dungeon lags a lot, and the other days, it's a bit more pleasant to play, I like to give it my best every time and potentially get a decent score on the days it doesn't lag a lot. In the end, every run gives rewards upon completion, whether it's lagging or not. I hope sharing my point of view helps. Best regards, Thaloras.
  6. Hello, Thank you for reaching out to us. Staff team is aware of the dungeon lags, unfortunately, we cannot do anything to speed up the process of this issue being resolved. Most of us enjoy dungeons as much as you do. In my opinion, you can still have a good time running them even though the game is lagging if you are spending quality time with your guildmates at the same time. We all get frustrated sometimes, but most of us don't have the power to change it, so it's best to accept it and play the cards we are dealt. If you can't change it, it's not worth getting frustrated over it. Respective parties are working on it and we all hope that the issue will be resolved soon. Thank you for the suggestion on fixing this issue, although I don't have the information of servers this game runs on so I can't provide any feedback. Best regards, Thaloras.
  7. I'm glad to hear that. Since your issue was resolved, I'm gonna lock this topic now. For any future questions, feel free to reach out again! Kind regards, Thaloras.
  8. Can you re-install the game and take a screenshot of what's happening?
  9. Hello @Occen, thank you for reaching out to us. You can re-challenge gym leaders every 3 days. Gary NPC gives you that text when it's on cooldown, try revisiting it 3 days after the last battle and you will be able to fight again! I hope this information helps. I'm gonna lock this topic since the issue is resolved. For any future questions or doubts, you know where to come! Kind regards, Thaloras.
  10. Hello, thank you for reaching out to us and sorry for the inconvenience this may have caused. What kind of antivirus are you using? I don't have enough information in order to figure out exactly how to deal with that problem. Could you try explaining it a bit more detailed? Screenshots can be very helpful as well. Looking forward to your response.
  11. Hello, thank you for reaching out to us. I'm not 100% sure if the requirements were lowered, but you would need: -100 ice gems; -Smoochum with 140+ IV's; -335 evolution data; -600 caught data; Those are the requirements according to PRO Wiki. I hope this information helps. For any other doubts or questions, you know where to come! Kind regards, Thaloras.
  12. I'm glad to hear that! Since this issue has been resolved, I'm gonna lock this topic now. For any further questions or doubts, don't hesitate to reach out again! Kind regards, Thaloras.
  13. Hello @Shabondama, thank you for reaching out to us. It should be fixed now, can you try to login and let me know if it works? Looking forward to your response. Kind regards, Thaloras.
  14. Unfortunately, that is how RNG works, but everything equals out in the end. I'll give you an example, User A can get 2 shiny pokemon in 1 day, while User B hunts for 2 weeks and still don't get a shiny. User A has encountered 5.000 pokemon and got 2 shinies and User B encountered 12.000 pokemon and got no shinies. Lets say that both players play this game for an absurd amount of time, and both players get to 820.000 encounters, both the User A and User B will have approx. 100 shinies caught, give or take few. When you look at the bigger numbers, you see that almost all results become more or less the same. There isn't such thing as "account luck", all accounts have the same rates, of course the RNG is different for everyone, it is self-explanatory (**Random** Number Generator). Most of the players in short-term hunts experience what we call an "average RNG" which is just an average on the probability chart, but there has to be some extreme cases when you look into anything that is recorded with only a fraction of the data needed for the "average" results. Extreme cases start to fade away when you collect more and more data. Someone can get really "lucky" in 1 game event, but that person can get nothing good in the next event, in the end, everything evens out. I hope this clears out some things for you.
  15. Hello, Cleffa is a rare pokemon, that is why it took you some time to encounter one. You can check the spawnable places and the rarity of a pokemon using /spawns command on the Reborn BOT in the Official PRO discord server. Since your issue has been resolved, I'm gonna lock this topic now. For any further questions or doubts, feel free to reach out to us again! Kind regards, Thaloras.
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