Hazegeek

@Escudo777, You're very welcome. I will now lock this thread as it has been resolved. -Hazegeek

Greetings again @Escudo777. I apologize to inform you, upon deeper investigation our systems show that you have submitted 8 Fennekin, with a total of IV count of 781. The required IV count to aquire the World Quest reward at .5% was 944. This conclusion draws that you were not eligible for the reward. The screen shot is from the World Quest announcement VIA the PRO Discord. If you have any further questions please reach back out. -Hazegeek.

Your very welcome @Jesusotaku123! I will now lock this thread. Happy Gaming! -Hazegeek

Hey @Frozelia! Your welcome. Did this fix the mail issue?

I will now close this topic. Please create another thread for separate inquiries.

Greetings @Tgbnamish! Unfortunately staff are not able to return coins that a player has chose to spend. It is ultimately up to the player to confirm or deny a purchase of any capacity. One option is to sell the item that is not desired in Trade Chat, and then use that money to put toward "buying PVE coins". You can have another player buy the item you want in trade for money. I apologize for the inconvenience and with the best of luck. I will now lock this topic and consider it as concluded as there is no action that can be taken. -Hazegeek

Greetings @Pandvin! I apologize you're having issues retrieving your items. There are a couple of ways that you can get your mounts from silver to gold. One option is to have someone who is transferring servers, to bring the items with them. A second option is to log-in to PRO Player Dashboard and transfer your main Silver account, to Gold Server. When doing this there is a clean swap of progress of each server. It is important to know that each player only gets one free transfer per 30 days. You can transfer more than once per month, but each additional transfer does cost a fee of 100 coins. I hope this gives some clarification. If you continue to run into issues please reach back out. I look forward tonseeing the progress of this topic. -Hazegeek

Greetings @Jesusotaku123! The requirements have been changed for the Eon Duo Quest. To start the Eon Duo Quest, you require all non-legendary caught data for Hoenn and Hoenn Championship. Our systems show that you have no caught data for Castform. If you have any other issues reach back out. I look forward to the progress of this topic. -Hazegeek

Hey @Frozelia! I apologize for the delay. Out system shows that this is a known issue and requires a server restart. If this with addition of the new season being updated does not fix the problem, try to uninstall the client and reinstall. I look forward to hearing back of the progress -Hazegeek

Greetings @Hodenamboden! There are guidelines that stipulate the chat that is used within this game and usernames. If you wouldn't consider the phrase or word "PG" rated, it would technically be against the rules as many people play this game, including children of various ages. With that being said, interpretation is another aspect of phrasing. "Balls on the ground" in my interpretation could mean "Pokéballs on the ground". If you feel you need to change your username for any reason you can do so in the PRO Player Dashboard for a fee of 500 coins. Happy Gaming! -Hazegeek

I will always respond at one point or another @Escudo777! As @Ruthlessslayerhas stated, can you also show me a screen shot of your backpack after typing "Mysterious ticket" in the search bar. I want to cover our bases before we think it's a bug. Thanks! -Hazegeek

@Frozelia Can you send a screenshot of you trying to send the mail, with nothing covering the box please?

Greetings @Frozelia! I apologize for the setback you are facing. What is the user that you are trying to send mail to?

Your welcome @1iit23! If you have any other concerns please create a new thread. I will now lock this thread and consider it concluded. Happy Gaming! -Hazegeek

Your welcome @Rafaelvpp! If you have any other concerns please feel free to reach back out. -Hazegeek