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Everything posted by Hazegeek
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Greeting @Jhonvga. I apologize for the delayed response. It is important to make sure that your friend @L7ckis logged into the forums page and not just viaiting it. Your friend would need to log in using the same player account and password that they use to play the game with. If you have any further questions please reach back out. -Hazegeek
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question about old accounts and transfering items
Hazegeek replied to Thepkmhippie's topic in Resolved General Support
Hey @Thepkmhippie I apologize about your having issues with item transfers. Unfortunately there is not a way to merge the two together. You are correct about the course of aquiring your Rainbow Badge. After you get the Rainbow Badge yoy can then use a free server transfer every 31 days via the PRO Player Dashboard and trade to any player. If you have any further concerns please reply to this thread. -Hazegeek -
Need help to check or get the IGN of a player
Hazegeek replied to Ebyang's topic in Resolved General Support
You are very welcome @Ebyang! If you have any other inquiries regarding nee topics please make a new post. I will now lock this thread as it has been solved. -
Need help to check or get the IGN of a player
Hazegeek replied to Ebyang's topic in Resolved General Support
Greetings @Ebyang! Our records show that you have traded your Oshawott with ID: 101338780 with @Raze65966 on August 24, 1025. If you have any other concerns please reach back out! -Hazegeek -
I apologize for the inconvenience. These are the rules that we all agree to play by. If there are any doubts in the future regarding other topics please create another thread as I will now lock this thread and consider it solved. Happy Gaming! -Hazegeek
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Greetings @Sceptichamster! I am sorry, but we don't offer Account deletes anymore since it has caused trouble in the past. Since you already have 4 accounts You can start over at the other Server (and Server Transfer for free on your Dashboard if you want to play on the same Server). Another option from the same dashboard, you have the option to change the name of the account you choose, for the fee of 500 coins(5 coin capsules). If you have any further concerns please reach back out. -Hazegeek
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That is correct @Frylock , you can not do bosses on more than 4 accounts. It will be considered exploitation if you do bosses on more than 4 accounts. If you have any other concerns please express them. If you dont have any further questions I will lock this topic. -Hazegeek
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Hey @Frylock I appriciate you reaching out and being proactive on this topic! Our systems show that you only own 3 accounts. Account ownership transfers only happen when the email has been changed. As it stands, you do not technically own "Ayan123456". With this being said you can create one account still. I would heed to the Overall Game Rules section 2 and not challenge bosses on more than 4 accounts. This can be considered exploitation to gain mass profits. If you have any further questions please reach back out. Happy Gaming! -Hazegeek
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we can't use dutchman hybrid mount in manaphy quest
Hazegeek replied to Xeenon's topic in Resolved General Support
Hey @Xeenon! This Mount is simply intended to not work there, so there is no bug. As you cannot use any other Land Mounts in the Cave, you cannot use a hybrid like the Flying Dutchman mount either. This has been answered via Discord in the bug report channel aswell as here. I will now lock this topic as it has been answered. If you have any other quest related questions please make a new thread. Happy gaming! -Hazegeek -
Hey @Squizoo! I apologize that you're having some troubles with your Ferry Ticket. The S.S ANNE ticket is not a tangabke item inside of your inventory. Here are some steps to make sure you've covered. Some pre-requisites to boarding the S.S ANNE are to complete Bills Quest on Route 25 at his house. Following the collection of the S.S ANNE ticket you will need to speak with Lt. Surge on the Vermilion Docks. He will then return to his gym and you can now enter the S.S ANNE. If you find yourself having trouble navigating the specifics of the quest as a whole you can reference to the Kanto Walk-through, sub-section 13. If you have already completed all of this and have already received the Ferry Ticket, can you please take screenshots of what Bill NPC says Lt. Surge NPC says and also the Ferry entrance workers NPC and we will proceed to the next take of action. I would like to cover our tracks first. I hope this gives you the clarification you are looking for regarding your quest. I look forward to hearing of your progress. -Hazegeek
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Hey @Adriianno. As previously stated by @Nimn1m To start the Cresselia Quest, you require all non-legendary caught data for Sinnoh and Sinnoh Championship. For more information regarding Legendary quest pre-requisites you can look Here. As you're trying to navigate the Cresselia Quest, if you have any doubts you can follow the steps provided in the PROWiki link regarding the Cresselia Quest. If you have any other quests that give you troubles, reach out and we can get you taken care of. I will now lock this thread as it has been resolved. -Hazegeek
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Can't get to Eumi Island theme park
Hazegeek replied to Oreximania's topic in Resolved General Support
@Oreximania That is unfortunate. Luckily the full Summer Event will be released after this "soft launch" and you may have another chance to catch it if the outbreak is opened up again. If you have any quest issues in the future reach out and we can help with them! I will now lock this thread to mark it as resolved. Happy hunting! -Hazegeek -
Can't get to Eumi Island theme park
Hazegeek replied to Oreximania's topic in Resolved General Support
Hey @Oreximania! I apologise for the inconvenience your having with your Eumi Island Theme Park Access. If you can, I would like to see a screen shot of the NPC that gives you dialogue of no entry. I look forward to hearing back from you so we can get this figured out. -Hazegeek -
Hey @Eriquer15, Our systems show that you have successfully completed the Mew Quest and captured Mew. If you have any other issues please don't hesitate to create another thread. I will now be locking this thread and consider it solved. -Hazegeek
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The availability of staff varies case to case. PRO Staff members have many responsibilities that include but are not limited to Staff duties in-game and forums, personal life matters being work/family/personal, and also their own availability to put time into the game. Its also good to take into consideration that different staff may live in different time zones. These are voluntary positions after all. Feel free to bump the thread once every 24 hours. I will now lock this thread and consider it solved. -Hazegeek
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I'm glad I was able to answer your questions! I will now lock this thread and consider it solved. Reach back out if you have any other questions! -Hazegeek
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Hey there Eriquer15! Im apologize you are having troubles in your Mew quest. It is to be noted that changes have been made to the Legendary Pokémon quest pre-requisites. To start the Mew Quest, you require all seen data for Kanto except for Mew and Johto Championship. If you have fulfilled these requirements and still have issues, show me screenshots of the officer mentioning you need more experience. Here is a list of all the pre-requisites needed for each Legendary Pokémon quest. https://pokemonrevolution.net/forum/topic/165223-content-update-logs/page/4/#comment-1572254 Here are a few more specifics regarding the mew quest itself, if you have any doubts. - https://wiki.pokemonrevolution.net/index.php?title=Mew_(quest) I hope this clears up any questions you have regarding the Mew Quest. If you encounter any other issues please reach back out to me on this thread. -Hazegeek
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Greetings Ofthestreets! I apologize for the inconvenience you are facing with your special evolution of Lycanroc. I regret to inform you that De-evolving Pokémon is not a service that PRO Staff offers. The only time a de-evolve service is provided is when a service provider evolves a pokemon without consent of the owner. This mechanic puts a strain on the system and only a special circumstance is granted. With this being said I cannot directly help you reverse your undesired evolution. It is ultimately up to the player to choose when to evolve a Pokémon. This includes but is not limited to the time in-game, item evolutions, trade evolutions, split evolutions. If a night time evolution is desired, 20:00 - 04:00 in-game time is considered night time. Time of day specifics for evolutions can be found in section 3.2 here: https://wiki.pokemonrevolution.net/index.php?title=Pokétime#Evolutionary_mechanics I understand this can be less than desirable as Rockruff is not currently huntable and another Rockruff can be obtained through trade channel to then be evolved into the desired form. I will provide information on Rockruff here: https://wiki.pokemonrevolution.net/index.php?title=Rockruff If there are any other questions regarding this topic please don't hesitate to ask. -Hazegeek
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Hey Kin3! I apologize about your recent hardship after returning to the Eon Duo Quest. As noted you have returned to the quest after many moons, requirements have changed to start the Legendary quests. In order to start the Eon Duo Quest, you require all non-legendary caught data for Hoenn and Hoenn Championship. Our system shows that you are missing the caught data for Swalot, Zangoose and Claydol. You can find all the requirements for all legendary Pokémon here: https://pokemonrevolution.net/forum/topic/165223-content-update-logs/page/4/#comment-1572254 After you have completed the caught data for Hoenn and become Hoenn Champion you would travel to Littleroot Town and speak with the reporters above the starting house to begin the Eon Duo Quest. You can find the steps to complete this quest here: https://wiki.pokemonrevolution.net/index.php?title=Latios_%26_Latias_(quest) If you have further issues proceeding after capturing the last three entries of your Hoenn dex, please take screen shots of Littleroot Town and follow up on this thread. I look forward to hearing of your progress on this quest. -Hazegeek
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Im happy i could help, I will lock this thread and consider it solved. Reach out if you need anything! -Hazegeek
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Hey Dzozzi! I apologize for the setbacks you are having with the constant crashing. There is a known bug that is meant to be fixed in a future update. This bug includes crashing when entering new routes, buildings, and battles. The temporary fix until the update is released is to turn off your background sound effects along with your background music at the main menu before loading into the game. I hope this takes care of your frequent crashing until the next update release. If you have any further issues or would like to share your progress with the issue at hand, please reach back out. -Hazegeek