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Calahan

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Posts posted by Calahan

    plz [SOLVED]

    in General Support

    Posted

    Hello, I was at the boss thor and the server dropped down Can not do anything?

    sorry I do not know What do I do I did not want to wait 11 days.

    Sorry for the I await an answer.

    thank you so much

    - Moved to proper subforum -

     

    Hello there, and foremost, sorry for the delay of response.

    Your topic has been moved to the appropriate area, the Report Center being to report users only.

     

    ▹ Unfortunately, we cannot refund anything lost due to a disconnection ‒may it be caused by a server crash or a net drop‒, including the progress or items, as stated here:

    Lost by crash issues

    Including disconnections and rollbacks

    Some times when the game crashes/stuck, you might lose your a bit of your progress. Keep in mind that game is in BETA and crashes can happen any time. You will not be given anything you lost in a rollback/crash/stuck as it's responsbility. Please take the time to read the following thread Hit by a rollback?. We are so sorry for your case, however, it will not have any action go further for your case.

     

    Sorry for your inconvenience; I wish you a nice day;

     

    - Locked as solved -

    E4jotho [LOCKED]

    in General Support

    Posted

    Anything important things to do before facing e4 jotho feels like I'm missing something important

    - Moved to proper subforum -

     

    Hello there,

    Please use the Report Center areas to report users only; furthermore, I will hereby lock this topic as you created another similar one, here.

    Have a nice day!

     

     

    - Locked -

    lost conecction

    in General Support

    Posted

    - snip -

    - Moved to proper subforum -

     

    Hello there, and foremost, sorry for your inconvenience.

    Be advised that I have moved your topic to General Support, where it belongs: the Report Center is to report users only.

     

    About your issue, I'm afraid that you will have to do the whole Elite Four again. :/

    If the disconnection was due to a crash or your net dropping (and it seems to be your connection, given that there is a 5 minutes gap between your local time when you screenshotted, and the last message in what seemed to be an active Help chat), nothing can be done on our end, unfortunately, as crashes are unexpected, and as stated in "Read this before making a General Support topic":

    Lost by crash issues

    Including disconnections and rollbacks

    Some times when the game crashes/stuck, you might lose your a bit of your progress. Keep in mind that game is in BETA and crashes can happen any time. You will not be given anything you lost in a rollback/crash/stuck as it's responsibility. Please take the time to read the following thread Hit by a rollback?. We are so sorry for your case, however, it will not have any action go further for your case.

     

    However, if the disconnection were due to a client issue, we still wouldn't be able to refund anything, but we could have been able to provide further assistance to fix your crash issue and prevent it from happening again.

    We'll be looking forward for your answer; in the meantime, I wish you a nice day ~

    blue server is off [SOLVED]

    in General Support

    Posted

    blue server is offline for old users, and online for new users!

    - Topic moved -

     

    Hello there,

    The Report Center area is to report users only, so I moved your topic out;

    Furthermore, Blue server was still offline for everyone when you posted, as it was in maintenance, as stated on Discord's announcements:

     

    MZX8sQa.png

     

     

    I would suggest you to join said Discord server to be updated on downtimes and servers maintenances.

    All servers are now back up and operational; sorry for the inconvenience, and I wish you a nice day!

     

     

    - Locked as solved -

    ► Boss Guide - updated June 21, 2018 - ARKOS added! - All bosses/rewards/requirements

    in Outdated Guides

    Posted

    @EHL1987 Hello there,

    Be advised that I have removed your four consecutive comments as they didn't seem to make sense in the context and thus were considered as spam. Feel free to comment again in a more intelligible way on the topic if you did have something to say, and in the future, please refrain from posting multiple posts in a row on a same thread. You can edit them if you want to add further informations later by using this option at the bottom of your post: o4R9u49.png

     

    Thank you for your comprehension, have a nice day :RowletHeart:

    • Like 1

    logging in doesn't work anymore? [SOLVED]

    in General Support

    Posted

    - snip -

    same here can't get in at all, logging in just fades away

    Same problem here, I was just about to heal my team at the center. Since this I can't log into the game on PC or android.

    Hello there, and sorry for the inconvenience;

    You must have tried to log in-game while your server was down; as mentioned in the Read this before making a General Support topic:

    Hit by a Cannot connect to server message

    Follow these steps and you will be fine:

    1. Check your requirements.

     

    2. Please confirm that the server is online via the official server status link here: https://pokemonrevolution.net/status.php

    Sometimes, the server can go down, but the website can show it as being online. Please be patient and try to use the F5 button again.

     

    3- Please make sure your e-mail is confirmed, as you can login in forum without a confirmation, but you need it in-game.

     

    4- Always make sure your client is up to date! You must download a new client each time when a new update is released: Downloads page (delete the old client before extracting the new one). You will be given a prompt before logging in ( "Out of date version") if your downloaded client is not updated

     

    5- If you are receiving a “Can not connect to server” prompt, the best course of action to take would be to completely close the client, relaunch it and try again. Please read carefully step 2 before you read this step. Almost most cases for "cannot connect to server" prompt is the server being down.

     

    If you are able to see a “logging in” prompt and it fades, please be patient as at this point, the client is attempting to establish a connection and/or will place your account in a temporary ‘ghost’ queue. Afterwards, you will be placed into the server at a later time without being able to see the queue box. It happens when having many people join in server, so try to restart your client and try again. It can take 3-5 times for the queue to be shown.

     

    If you are receiving a “server locked” prompt, then that means that the server has been locked by an Administrator and a server maintenance is imminent. So follow step 2 and wait for the server reboot to be done.

     

    6- If after loading up the launcher (and after when you press the "login" button) the message "connecting to server" appears and afterwards the screen freezes and nothing happens you will need to completely close the client and open it again (it can happen 3-5 times). Also always check if the server is down!

    -[/hr]

    Please note that, when servers go up after a crash, a large amount of people try to log in, resulting in a ghost queue:

    Ghost queue or invisible queue is a queue with a longer time taken to get into the game as the servers need to process everyone trying to log in at the same time. You may experience it usually when the servers are back up after a maintenance or a server crash when a surge of people trying to get into the game instantly. When it says "Logging in..." just give it some time. It will takes a few minutes to get into the game.

     

     

    With this being said, I wish you a good day ~

     

     

    - Locked as answered -

    Heatran quest [SOLVED]

    in General Support

    Posted

    I was doing the heatran quest I was killing npc and raising my pokemon level, only then a npc killed me and I went back to the Survival Area, then I tried to do it again and npc would not let me in because is no longer level 60 is level 62.

    [ATTACH=full]5322[/ATTACH]

     

    I spent all day trying to get the pokemon up the ev and raise to level 60 to happen this. Pls, help-me :( i'm sad

    Hello there, and sorry for your inconvenience;

    However, you will have to use another pokémon level 60 or below to get back inside, and try to complete the quest again.

    It is also necessary to reach Buck in Heatran's room in order to get your rare candies and masterballs back.

     

    Gyarados is a good choice, and Sootopolis is a good spot to hunt for Magikarp/Gyarados, in case you don't have another one already at hand.

     

     

    Good luck in your quest, and if you need further infos about it, you can check the Legendary Megathread;

    With this being said, I wish you a nice day,

     

     

    - Locked as answered -

    Items Dissapeared [SOLVED]

    in General Support

    Posted

    Yes; going inside Stark Mountain takes both your Masterballs and Rare Candies, and you only get them back at the end of the quest; so you have to go back there with one pokémon lvl 60 at most, defeat or catch the Heatran lvl99 and talk to Buck in the room there, and you'll get teleported away and your items will be handed back.

     

    If you choose to defeat Heatran, you will have the option to get back inside later on with as many poké of whatever level you want and another chance at catching it: it will then be level 30.

     

     

    You can find more infos about the quest or other legendaries on the Legendary Megathread!

     

     

    Hope you'll have a good day,

     

     

    - Locked as solved -

    I can not go on a boat

    in General Bugs

    Posted

    I do not have a boarding pass

    Hello there,

    As mentioned in the Complete Kanto Walkthrough, you will have to do the following:

    To start the SS Anne quest you will first need to talk to Lt. Surge at the Vermillion Docks.

    He will return to his gym and you will be able to enter the cruise ship. If you didn't get the SS Anne ticket from Bill then you will have to walk all the way back to Route 25 and complete his quest.

     

    To complete said quest, look somewhere near the pillow :SquirtleSquad:

     

     

    Have a check and tell me how it goes; in the meantime, I wish you a nice day!

    Installing to Windows 10

    in General Support

    Posted

    I have tried the windows 64bit and the Linux but they just have the files on my laptop and when I select them nothing happens. Am I choosing the wrong download links or is there something I'm suppose to do after?

    Hey there,

    The file you download is a .rar file, also known as archive, and what's inside needs to be extracted in order to play.

    You will end up with a folder looking like this:

    XAZTfoB.png

     

    Then, execute the .exe file (here PRO64 ‒ you might want to execute in Admin mode as it prevents some common issues and cannot bring any) and you should be set!

     

    Please do tell me if you need further assistance; until then, I wish you a nice day!

    Controller issues [SOLVED]

    in General Support

    Posted

    So I went into keybinds to allow controller usage. However when I plug my controller in, it won't allow me to click on anything. It also walks in a straight like either left or right nonstop as if it is being held down. I know the controller works as I use it on everything else. Any way to fix this?

    Hey there, and sorry for your inconvenience;

    Try to disable the option "allow controller" and use a program like JoyToKey (free) or Xpadder (requires purchase) to map the controller, like this:

     

    well.PNG

     

     

    Please have a check and tell me how it goes, I'll be looking forward for your answer. In the meantime, I wish you a good day!

    my character disappeared

    in General Bugs

    Posted

    Hey,

     

    I played on the computer when I wanted to lie down to the bed, logged out and logged on the phone then my figure disappeared and I was shown a window to create a new character so I created a new character, please help

    Hello there,

    It seems that you've logged on the wrong account; the one you have progress on is MauAnonim

     

    Please try with that one, your progress is on Yellow server. :RowletHeart:

     

     

    I'm looking forward for your answer; in the meantime, I wish you a good day ~

    • Like 1

    Trust issues [SOLVED]

    in General Support

    Posted

    I caught an abra and lvled up it 40 lvls as kadabra. Then i learned i can evolve it to alakazam by trading. The problem is, i dont have trusted friend to take that approach. So i looked all of the rules and found that i can have four accounts personaly. Question is: Can i use two accounts to evolve kadabra to alakazam :ChikoritaWTF: I will log in with one account via pc and other via android phone....

    Hey there, and foremost, congratulations for your Abra :)

     

    Yes, you may; you can also log on two clients on PC if you copy/paste the game's folder on another location and then launch both clients. It is however frown upon if the server is full and has a login queue

     

     

    You also can ask for staff support by posting about it in the Evolution Request Megathread if you really don't want to trust other players;

    In the case you do end up trusting someone else, always screenshot both the trade agreement and the trade itself, in order to have sufficient evidence to report said user, as stated in the How to Report guideline.

     

     

    In case you still want to go through with creating a new account, keep in mind that you need Kanto's 4th badge in order to being able to trade!

     

     

     

    With this being said, I will set this topic as solved, as you now have all the tools to make your decision; hope you'll have a good day!

     

     

    - Locked as solved -

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