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Are you able to connect now?

  • Your appeal will be replied to as soon as the case handling staff member is available. We are all just volunteers with real life responsibilities, other interests and limited free time. Spamming your appeal will not yield a faster reply. Bumps every 24 hours will not(!) increase your chances for a faster reply.
     

     

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Hi, I'm from the Hispanic community. Forgive my English: c Today I have not been able to connect to the game and I tried several internet connections and it does not let me in until I think I was banned from the account I made?

Hi there. The servers were currently down due to technical difficulties. You should now be able to log on again. Also, please refrain from asking regarding server status here as it is against the General Support Rules. For more information on the new updates added this patch, please check out the Update Logs.

 

With that said, will now be locking this thread. Good luck and have a great day!

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General Support PRO Reporting Punishment Policy Discipline Appeals

 

Please do not contact staff members for private support.

Share your questions on the forums, as they can then be of use to others.

Unsolicited messages will be sent to the Black Forest, never to be seen again.

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