S4mucaa3000 Posted November 4, 2018 Share Posted November 4, 2018 (edited) My game is crashing continuously, why?? Edited November 4, 2018 by S4mucaa3000 Link to comment Share on other sites More sharing options...
Zaustt Posted November 4, 2018 Share Posted November 4, 2018 i have got the same problem in the pc, can someone help me? Link to comment Share on other sites More sharing options...
Xylos Posted November 4, 2018 Share Posted November 4, 2018 My game is crashing continuously, why?? Hey S4mucaa3000, Im sorry for the inconvenience. Please try to delete all old PRO versions and re-download the newest PRO version on your device. PRO Downloads. Let me know if that works. Regards Xylos Staff does not give any private support in personal messages. Please use the proper forum instead. General Support|Ban Appeals|Bug Resolution Link to comment Share on other sites More sharing options...
S4mucaa3000 Posted November 4, 2018 Author Share Posted November 4, 2018 Hey S4mucaa3000, Im sorry for the inconvenience. Please try to delete all old PRO versions and re-download the newest PRO version on your device. PRO Downloads. Let me know if that works. Regards Xylos I already do that and the game still crashing. Link to comment Share on other sites More sharing options...
Xylos Posted November 4, 2018 Share Posted November 4, 2018 I already do that and the game still crashing. Can you describe when the game crashes? Is it when you do something specific or is it completely random? Also, is there any crash message/log? Regards Xylos Staff does not give any private support in personal messages. Please use the proper forum instead. General Support|Ban Appeals|Bug Resolution Link to comment Share on other sites More sharing options...
Diego88 Posted November 4, 2018 Share Posted November 4, 2018 I nave a problem in the game,when I enter it does noto show me the sprites of my characters or the other characters I kindly ask the admin ti solve this problem Link to comment Share on other sites More sharing options...
S4mucaa3000 Posted November 4, 2018 Author Share Posted November 4, 2018 Can you describe when the game crashes? Is it when you do something specific or is it completely random? Also, is there any crash message/log? Regards Xylos It's completely random. I have days the game don't crash and I have days the game crashes so many times... Today it crashes 3 times :( Link to comment Share on other sites More sharing options...
Xylos Posted November 4, 2018 Share Posted November 4, 2018 It's completely random. I have days the game don't crash and I have days the game crashes so many times... Today it crashes 3 times :( I have forwarded the problem. You can also try our troubleshoot. But the problem might be fixed with the next client which is comming soon. Crash issues or other issues ▪︎ Win7 Guide ▪︎ Win10 Crash Fix ▪︎ Android Guide ▪︎ Mac Guide ▪︎ Linux/GNU Guide ▪︎ Black screen and Failed to load mono fix Other solution for crash (follow 3 steps) 1. Unzip file without using WinRAR or 7zip 2. Disable anti-virus program 3. Restart computer Mac UnZip Programs Suggestions 1. The Unarchiver 2. WinZip5 3. Keka 4. BetterZiip Others solution: Update driver and reinstall Direct X Also, remember to delete all the past PRO clients and folders you might have in your device, including the temporary files (https://tinyurl.com/deletetempfiles), and even from the trashbin, before you download the new client. Like mentioned, if it does not help, please wait for the next client and see if it works there. If it still should not work, please create a new topic. :) Once again, sorry for the inconvenience. Regards Xylos Staff does not give any private support in personal messages. Please use the proper forum instead. General Support|Ban Appeals|Bug Resolution Link to comment Share on other sites More sharing options...
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