Janadas39 Posted November 20, 2018 Share Posted November 20, 2018 I was battling shary and shauri before maintenance warning showed up.When i was battling shauri's hydreigon game kicked me and i couldn't take prizes.Can you do something about it? Link to comment Share on other sites More sharing options...
Cyber54 Posted November 20, 2018 Share Posted November 20, 2018 Nope sadly not afaik Greetings My personal Shop! Link to comment Share on other sites More sharing options...
Xylos Posted November 20, 2018 Share Posted November 20, 2018 I was battling shary and shauri before maintenance warning showed up.When i was battling shauri's hydreigon game kicked me and i couldn't take prizes.Can you do something about it? Hey janadas39, I'm sorry for this inconvenience. As CyBeR54 already mentioned (thank you), we can unfortunately not refund any lost item, Pokémon or game progress in a case of a rollback. It was unlucky that you was in a boss battle at the time of maintenance and also in one of the longest boss challenges. :/ Lost by crash issues (Including disconnections and rollbacks) Some times when the game crashes/stuck, you might lose your a bit of your progress. Keep in mind that game is in BETA and crashes can happen any time. You will not be given anything you lost in a rollback/crash/stuck as it's responsibility. Please take the time to read the following thread Hit by a rollback. We are so sorry for your case, however, it will not have any action go further for your case. Once again, we are sorry for that but there is really nothing we can do in such a case. I will lock this topic now as it is answered. I still want to wish you a nice day! ^^ Regards Xylos Staff does not give any private support in personal messages. Please use the proper forum instead. General Support|Ban Appeals|Bug Resolution Link to comment Share on other sites More sharing options...
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