i'm having a porb with gold server when i try to login to gold servin it tlls me that the connction is lost but when when i tried to login into silver it worked just fine

i'm having a porb with gold server when i try to login to gold servin it tlls me that the connction is lost but when when i tried to login into silver it worked just fine

 

Hey Zorall,

 

I'm sorry for this inconvenience.

We had a small down time on the Golden server, can you try it again?

 

In case it should not work, can you re-install the latest client? Make sure to delete all previous PRO versions before you install a new.

Let me know your results.

 

Regards Xylos

I've tried to redownload the game too many times but it's always the same outcome

i still can't login into gold but i can login into silver

I've tried to redownload the game too many times but it's always the same outcome

i still can't login into gold but i can login into silver

 

Okay. Please try following_

Crash issues or other issues

 

▪︎ Win7 Guide

▪︎ Win10 Crash Fix

▪︎ Android Guide

▪︎ Mac Guide

▪︎ Linux/GNU Guide

▪︎ Black screen and Failed to load mono fix

 

 

Other solution for crash (follow 3 steps)

1. Unzip file without using WinRAR or 7zip

2. Disable anti-virus program

3. Restart computer

 

Mac UnZip Programs Suggestions

1. The Unarchiver

2. WinZip5

3. Keka

4. BetterZiip

 

Others solution:

Update driver and reinstall Direct X

 

Also, remember to delete all the past PRO clients and folders you might have in your device, including the temporary files (https://tinyurl.com/deletetempfiles), and even from the trashbin, before you download the new client.

 

Let me know your result. In case it should not work, can you name me the exact login message?

 

Regards Xylos

it works now thx

Very nice! Can you tell me which step helped? May help for future cases.

deleted any thing pro related then empty the trash cthen restart the pc and redowload the game

Okay, thank you for the information. :)

Have a good day!

 

Regards Xylos