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I can`t access the game

Hbuendia
in Resolved General Support

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I have the same problem when i try to update de client 2084533541_Capturadepantalla(116).png.5135e9d5a28b89a54a7784ce8a4f5647.png

I have the same problem when i try to update de client [ATTACH=full]56760[/ATTACH]

Hi there. Can you please try all of the following?

  • Delete all your PRO Files and reinstall the new client found here
  • Restart your computer
  • Run the program as Administrator
  • Disable your Firewall and Reinstall.

Let me know if this fixes it for you.

 

Can you also provide me with the patcher text you received?

 

13ce2cffd0cde28003839ea52a1e02ea.jpg

 

Edited by Fluffles

Fluffles_Sig_Toge_Lurk_2.png

♡ General Support ♡ PRO Reporting ♡ Punishment Policy ♡ Discipline Appeals ♡

 

Please do not contact staff members for private support.

Share your questions on the forums, as they can then be of use to others.

Unsolicited messages will be sent to the Black Forest, never to be seen again.

i am having the same problem. i tryed to reinstall it and running it in administertor but nothing...(my firewall isnt on).

and it dosnt give me the error.txt

I need your full folder path where your game is located, @oliver1992.

you mean where my game is ? here:

Capture.PNG.2d8611fa101638176f7a0cfb658ccd20.PNG

but if you mean something else, then try to explain more please.

when i enter to client

1.chicking for updata

2.downloading the patch

3.vailading the game file

4.exit the client

whats wrong
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