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Today i bought a new 15 days ms, the ms star is there, but on trainer card says it says inactive, also i havent got a single ms poke on eumi since i used it.

Silver server.

 

[ATTACH=full]59580[/ATTACH]

 

Hey Bukakken,

 

I'm sorry for this inconvenience.

We currently have a visual bug with the MS status in the trainer card. Sometimes it says active while it is inactive, sometimes it says inactive while it is active. It is being worked on but I can't really tell you when it will be fixed also because it is a more minor bug.

I looked into your account and it seems your MS is active, you can trust the sign in the upper left.

 

If you want to go 100% sure, please try to enter a ms only area like Sevii Island, Safari Exclusive or Pokèmon Tower underground. Also looking if you encounter MS only Pokémon could help.

 

Let me know the result.

Regards Xylos

Staff does not give any private support in personal messages. Please use the proper forum instead.

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  • 10 months later...

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