Dopemope Posted February 20, 2019 Share Posted February 20, 2019 Hello, I'd like to ask for some help here. You see, I have downloaded the game and pressed "install" but it doesn't want to install on my phone for some reason, I keep getting the same message over and over again. Any advice? Link to comment Share on other sites More sharing options...
Administrator Shinohara Posted February 20, 2019 Administrator Share Posted February 20, 2019 Hello, I'd like to ask for some help here. You see, I have downloaded the game and pressed "install" but it doesn't want to install on my phone for some reason, I keep getting the same message over and over again. Any advice? [ATTACH=full]67374[/ATTACH] Hi @DopeMope I'm sorry for the inconvenience. Could you please try the following procedure and let me know if it works: Delete all the old files or PRO Restart your Phone Download another browser on your smartphone and then try to download again the game from our PRO CLIENT DOWNLOAD Please, let me know if you have been able to solve your issue and if you have any further questions. Have a wonderful day ! Please do not contact staff members for private support Share your questions on the forums as they could be useful to others Link to comment Share on other sites More sharing options...
Dopemope Posted February 20, 2019 Author Share Posted February 20, 2019 Hi @DopeMope I'm sorry for the inconvenience. Could you please try the following procedure and let me know if it works: Delete all the old files or PRO Restart your Phone Download another browser on your smartphone and then try to download again the game from our PRO CLIENT DOWNLOAD Please, let me know if you have been able to solve your issue and if you have any further questions. Have a wonderful day ! Hello again. I have done everything that you told me to and it still doesn't work. Could there be another reason for this to keep happening? Link to comment Share on other sites More sharing options...
Voldis4 Posted February 20, 2019 Share Posted February 20, 2019 try to go settings and allow unknow apps to be installed. - Battle Tower Sheet: Battle Tower and Tactics (Google Drive Sheet) - Oak's Newspaper: Shinohara Interview - Staff Member Link to comment Share on other sites More sharing options...
Dopemope Posted February 20, 2019 Author Share Posted February 20, 2019 try to go settings and allow unknow apps to be installed. I did that a while back. The thing is, it does try to get installed, but at the very end it stops and shows me the message I showed earlier. Link to comment Share on other sites More sharing options...
Administrator Shinohara Posted February 20, 2019 Administrator Share Posted February 20, 2019 I did that a while back. The thing is, it does try to get installed, but at the very end it stops and shows me the message I showed earlier. Hi @DopeMope I'm sorry to hear about your situation. Do you have the chance to download the application from our website on a PC and then moving it from the PC to the smartphone ? If you have that possibility, please delete all the current PRO File and then try that and let me know if you have been able to solve your issue. Looking forward to your reply, have a wonderful day! Please do not contact staff members for private support Share your questions on the forums as they could be useful to others Link to comment Share on other sites More sharing options...
Dopemope Posted March 6, 2019 Author Share Posted March 6, 2019 Hi @DopeMope I'm sorry to hear about your situation. Do you have the chance to download the application from our website on a PC and then moving it from the PC to the smartphone ? If you have that possibility, please delete all the current PRO File and then try that and let me know if you have been able to solve your issue. Looking forward to your reply, have a wonderful day! Well apperently I just had to wait it out and I finally installed it today. I couldn't use a PC since mine is busted, but at least it's now on my phone :D Thank you for your help btw Link to comment Share on other sites More sharing options...
Administrator Shinohara Posted March 11, 2019 Administrator Share Posted March 11, 2019 Well apperently I just had to wait it out and I finally installed it today. I couldn't use a PC since mine is busted, but at least it's now on my phone :D Thank you for your help btw I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day ! Please do not contact staff members for private support Share your questions on the forums as they could be useful to others Link to comment Share on other sites More sharing options...
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